conrad.com- Logo - reviews

conrad.comReviews

: 4,395Good

4.39

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 8/29/2013
updated on: 6/28/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 6/28/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

925 verified reviews in the last 12 months

4,395 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
Report review

Show all positive reviews

the most relevant critical review


3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
Report review

Show all critical reviews

Reviews for conrad.com

Filter 
 Sort by Relevance 
(48)
(30)
 Verified review
4 months ago
Please send us the correct parts as per order.
Report review
 Verified review
4 months ago
To see your ticket ID 15370388 Thank you.
Report review
 Verified review
10 months ago
I ordered 3 ex of the same item - it was not indicated at any point that only 1 would be available - I was even charged for all three items - only afterwards I was informed about this fact. Luckily the excess money was returned. If I would have known this I would have rather used another site where the availability would have existed - now I ended up paying more for the delivery than the item! Gr
Report review
 Verified review
9 months ago
The ever more expensive Hammond extruded boxes used for total RF shielding now comes with badly moulded front and back PLASTIC panels ! How do they think ? That is NOT good engineering,its beancounting.. Also found out that the 10% price reduction no longer worked. Tried hard to enter our SSA-code that have worked thru the years but this time no response. / Carl , SM4HYG. sm6hyg@hotmail.com
Report review
 Verified review
9 months ago 
Purchased a Senseo coffee M/C. Ordering fine, detail of the item journey fine, delivery by UPS fine. The item arrive in its primary pcking case which was in a poor very condition. Cellotape had been used to secure the lid and wrapped round the box. UPS driver waited whilst I opened to check the item. Luckily it was OK.. This item should have been double boxed, hence the poor rating given
Report review
 Verified review
9 months ago
The ever more expensive Hammond extruded boxes used for RF-shielding now comes with PLASTIC front and back panels ! How do they think? Also tried endlessly to enter our password for -10% but to no avail. Why is it not working as before? Member of Swedish SSA and last page in our magazine still have Your advertising and password.. Used it during the years but now not working !
Report review
 Verified review
1 year ago
It took a long time to dispatch and the courier left the parcel at the doorstep. We were away at the time, so this meant the parcel, contents worth £100, would have stayed there for a few days. The invoice was on the top of it showing the exact value of the goods inside. Luckily, a neighbour was kind to retrieve it and keep it safe for me. Very poor courier service.
Report review
 Verified review
1 year ago
We had so many problems with my last parcel waiting at UPS because of VAT issues and nobody contacting me about it, it took a month to get my components, so I am not going to give a good rating yet, I need a few good experiences first... My last CONRAD order has ben split into multiple orders, so we'll see how that performs... Grrrrr...?
Report review
 Verified review
10 months ago 
The courier lied about us not being at the adress. Next day, the same courier arrived ( I asked him if he was the one delivering one day before and he confirmed), he did not know were the adress was, it was necesary for me to meet him in front of one bank that he knew.
Report review
 Verified review
8 months ago
Hello i want to buy now "Détecteur d'occupation des voies, x4 TRAIN MODULES 26301" but conrad .fr don't show it and i suppose that my register on conrad.com is not working in other selling points best regards abel paiva
Report review
 Verified review
7 months ago 
The order arrived fairly quickly and the driver was extremely pleasant but the box was badly damaged and the driver was extremely apologetic luckily the wheels were OK so no problems.
Report review
 Verified review
6 months ago
Good selection of items, shipping time was a bit slow. Items packed very poor, items were visual dagmaged during shipment. All over, not impressed by this first purchase from Conrad.
Report review
 Verified review
5 months ago
The invoice I received is without VAT which is correct. My business credit card is charged with VAT. This doesn't make business buys attractive.
Report review
 Verified review
10 months ago
You doesn’t answer my messages, i paid alot of money because a mistake you did and nobody answer me. I be glad if someone will come back to me
Report review
 Verified review
7 months ago
As of now, I received only the USB part of my order. I will change my rating when the whole purchased package arrives.
Report review
 Verified review
6 months ago
Delivery failed over the weekend and the delivery company lied about the reason - nobody home. We were home all day.
Report review
Answer by conrad.com
6 months ago
Dear customer, Thank you for your feedback. Our service team is always motivated to help our customers and we regret that our transport service provider could not satisfy you in this case. We are constantly working to further improve the quality of our services. We are therefore very grateful when our customers take the time to provide constructive feedback.
 Verified review
9 months ago 
WHERE IS THE REST OF MY ORRDER ? item : Wera Zyklop Metal 8003 A 05004003001 when placed order it was in stock.
Report review
 Verified review
6 months ago
The repeater is good, but there the power adapter has an European plug only, so not compatible to Australia
Report review
 Verified review
10 months ago
Online the device was in stock, but after the order the delivery was 8 weeks....because not in stocks.
Report review
 Verified review
9 months ago
the packaging was partly ripped open and wet when it arrived. fortunately the goods inside were ok.
Report review