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conrad.com
Reviews:

298 reviews in the last 12 months5,214 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Jan 15, 2024
 Verified review
Really excellent service throughout the process, from ordering to final shipment. Couldn’t better it…..Excellent!
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
 Verified review
Absolutely Fab online store. 10 out of 10. All boxes ticked.... Thank you.. Billy Redif
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 8, 2024
 Verified review
First class response to an international order. Regular communication provided.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 4, 2024
 Verified review
Hassle free and received exactly what I ordered in a timely manner!
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 22, 2024
 Verified review

Highly recommended

Fast and prompt delivery at my doorstep as promised
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
AG
Jan 23, 2024
 Verified review
Fast delivery and excellent customer service.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 19, 2024
 Verified review
Fast delivery, good contact
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 19, 2024
 Verified review
Good service
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 11, 2024
 Verified review
was fast
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Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Jan 23, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 12, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Dec 29, 2023
 Verified review
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 28, 2023
 Verified review
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 27, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Aug 26, 2023
 Verified review

Shipping

Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, customs is a national regulation. It is levied by your country to regulate imports. As a retailer, we have no influence on this.
Oct 17, 2023
 Verified review
Looks nice in my study room. Great quality and easy to install. The board comes with 3 extra strong magnet. Good quality packaging and arrived about a week time.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Oct 19, 2023
 Verified review

electromagnets its-ms-4027-24vdc (6 pcs)

Thanks for the quick response and the UPS shipment that arrived within 7 days. Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side. A good and successful day! Boyko Staykov, S AND S Engineering Ltd
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Answer by conrad.com
Nov 11, 2023
Dear Customer, Please let us know the order number so that we can draw the attention of our logistics department to the repackaging of these items.
Jul 28, 2023
 Verified review
Product is as promised and decent time delivery, BUT UPS lied for me not being home, order was supposed to come in to my address, i had to pay 2O€ for friend to get that from pickup point. I am disabled and can not go away from home, so courier was lazy or disinformed.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. We apologise for the inconvenience caused by the shipping company.
Jun 5, 2023
 Verified review

Arduino Opto WiFi

Delivered to the UK as when stated when ordered. Took about a week. Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.
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