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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
Expensive and slow in the proces in receiving the order all the way to actual delivery; 404 Errors while logging in to see the status. Late in supplying the invoice.
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your feedback. We are constantly improving our processes and hope that we can impress you with our service the next time you make a purchase.
Nov 30, 2023
Verified review
Very well explained the detail on the product bought.
The information for shipping was also good.
A bit more information on the actual options.
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 30, 2023
Verified review
The price of the product was better than other places
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 30, 2023
Verified review
everything nice and secure and on estimated time.
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 30, 2023
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Please let us know how we can improve our service to get 5 stars.
Nov 29, 2023
Verified review
great service great value easy to order and prompt delivery
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 29, 2023
Verified review
Excellent customer service
Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 29, 2023
Verified review
Great service.
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.
Nov 29, 2023
Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer,
thank you for your positive feedback
Nov 28, 2023
Verified review
yes the site delivery date information…
yes, the site delivery date information needs to a bit accurate than this operation!
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