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conrad.comReviews

: 4,399Good

4.39

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with Buyer Protection

certified since: 8/29/2013
updated on: 6/30/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 6/30/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

922 verified reviews in the last 12 months

4,399 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(675)
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us such a positive review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Excellent products, excellent seller, easy and simple to order on their website Great experience.
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Answer by conrad.com
3 months ago
Good day, thank you for your positive feedback! It's great to read that we were able to satisfy you with the services provided and hope to welcome you back soon! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
All is perfect, equipment and delivery.
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Answer by conrad.com
3 months ago
Good day, thank you for your great review. We are happy to read that you are satisfied with the pace of our delivery and the selection of products we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive review. We wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
Great website and had exactly the product I wanted. Easy to purchase and arrived in Australia in just over week after ordering. Great service.
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Answer by conrad.com
3 months ago
Good day, thank you for your positive review. We are happy to hear that you are happy with our delievery time and the selection of products on our website and are looking forward to welcome you again soon. Your Conrad Customer Service Team
 Verified review
3 months ago
Very quick delivery and was kept up to date with the delivery
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Answer by conrad.com
3 months ago
Good day, thank you for your positive feedback! We are happy to hear that you are satisfied with the services we provide. We wish you the best and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
3 months ago 
All perfect Satisfaction guarranted Very fast delivery... Thank you!
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive feedback! We are happy to hear that you are satisfied with the services we provide. We hope to welcome you again soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Great to keep me notified every step from purchase to delivery
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Answer by conrad.com
3 months ago
Good day, thank you for your positive review. We are happy to hear, that we were able to satisfy you with our delivery and that you got notified adequately. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Fast and efficient service. Goods exactly as described and well packaged
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 Verified review
3 months ago
prompt and fast
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Answer by conrad.com
3 months ago
Good day, thank your for your positive review. We are happy to hear that you were satisfied with our delivery time and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
3 months ago
As always,punctual and reliable.
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Answer by conrad.com
3 months ago
Good day, thank you for your feedback! We are glad to hear that we were able to satisfy you once again and hope to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
3 months ago
Fast delivery to UK all perfect
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive review. We are glad to hear that your delivery happened fast and without any incidents. We hope to welcome you back soon and wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive feedback! We wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
Fast delivery after ordering a product. Straight forward to order extra part which was immediately the correct one as well. Super product Rollei C5I
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive review. We are happy, that you are atisfied with the selection of our products and the delivery time. We hope to welcome you back very soon and wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
Good work
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Answer by conrad.com
3 months ago
Good day, thank you very much for your positive feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
They were very fast to deliver replacement after my complain. Recomended
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Answer by conrad.com
3 months ago
Good day, thank you for your great feedback! We are happy that you were satisfied with the way we handled the process of replacing a product of your delivery. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
easy and reliable
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Answer by conrad.com
3 months ago
Good day, thank you for the great review. We are happy that you are satisfied with our services and hope to welcome you back again soon! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank your for your great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Fast delivery. :)
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Answer by conrad.com
3 months ago
Good day, thank you for your great feedback! We are happy to hear that you are satisfied with our delivery time. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
quick and easy transaction with speedy delivery. Excellent purchase easy to set up and for the money very good quality ... A+
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Answer by conrad.com
3 months ago
Good day, thank you very much for this positive feedback! It´s great to hear that you are satisfied with the delivery time and the quality of our products. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team