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conrad.comReviews

: 4,400Good

4.39

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with Buyer Protection

certified since: 8/29/2013
updated on: 7/3/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 7/3/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

916 verified reviews in the last 12 months

4,400 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(671)
 Verified review
3 months ago
quick and easy transaction with speedy delivery. Excellent purchase easy to set up and for the money very good quality ... A+
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Answer by conrad.com
3 months ago
Good day, thank you very much for this positive feedback! It´s great to hear that you are satisfied with the delivery time and the quality of our products. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Faultless Service! Item i ordered and at a fraction of the price!
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Answer by conrad.com
3 months ago
Good day, thank you for your great review. We are happy to read, that you are happy with the price and quality of the received product. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for your positive review. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
all correct as mentionned
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Answer by conrad.com
3 months ago
Good day, thank you for your positive feedback! It´s great to read, that you are fully satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Extremely fast service. Updates always given in a timely manner! Top notch service for me. When ever I need to buy again anything related to technology and Conrad sells it, I'll buy it from them.
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Answer by conrad.com
3 months ago
Good day, thank you for your fantastic feedback! We are happy to read that you are all around happy with the services we provide. We are also thankful, that you continue to put your trust into us. We hope to welcome you back soon and wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
I particularly liked the price of the goods which were cheaper than the competitors. I didn't like the delivery company leaving my goods on the doorstep out in the open air. If a customer contact phone number is added to the available information then a phonecall/text message can be made or sent in advance to advise of a proposed delivery time or even that an alternative address can be used like a next door neighbour for receipt and signature
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Answer by conrad.com
3 months ago
Good day, thank you for your honest feedback! We are happy to read that you are satisfied with the prices of our products and want to apologize for any inconveniences that were caused during your delivery. We will gladly forward your critique to our quality management department and hope to convince you of our improvements soon. Your Conrad Customer Service Team
 Verified review
3 months ago
All good
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Answer by conrad.com
3 months ago
Good day, thank you for your review. We are happy that you are satisfied with the services we provide. We wish you all the best. Your Conrad Customer Service Team
 Verified review
3 months ago
Yes very good item and early so very happy - no delivery issues at all
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Answer by conrad.com
3 months ago
Good day, thank you very much for this positive feedback! We are happy to hear that you are happy with your delivery and the quality of the received product. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Fast efficient and packaged well, i have absolutely no complaints
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Answer by conrad.com
3 months ago
Good day, thank you very much for your great feedback! That you are satisfied with the delivery time and the packaging of your order is great to read. We hope we can welcome you back soon and wish you all the best! Your Conrad Customer Care Team
 Verified review
3 months ago
Quick shipping, cool update notification engine.
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Answer by conrad.com
3 months ago
Good day, thank you for your great review. We are happy to hear, that you are satisfied with our delivery time and the way we notified you about the status of your order. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
4 months ago
Easy service relatively expedited given an import
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Answer by conrad.com
3 months ago
Good day, thank you for your positive feedback! We are glad that you are happy with our delivery time and the services we provide. We hope to be able to welcome you back soon and wish you all the best. Your Conrad Customer Service Team
 Verified review
4 months ago
Excellent
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Answer by conrad.com
3 months ago
Good day, thank you for your great review. It´s good to hear, that you are happy with the services we provide. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
4 months ago
denne er genial. og lett å bruke
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 Verified review
4 months ago
God information undervejs og fin vare.
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 Verified review
4 months ago
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Answer by conrad.com
Yesterday
Good day, thank you for your positive feedback! We are happy to hear that you are satisfied with the services we provide. We wish you the best and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
4 months ago
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Answer by conrad.com
Yesterday
Good day, thank you for your positive feedback! We are happy to hear that you are satisfied with the services we provide. We wish you the best and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
4 months ago 
Excellent service. Communication is impeccable and delivery is very quick. Parts are all exactly as described and of very high quality. Buying from Conrad really never leaves you with any minimal regret.
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 Verified review
4 months ago
Excellent response from Conrad. But Logistics service provider UPS is equally worst. If possible, please change the Logistics Service Provider from UPS to someone else. They are completely irresponsible and incompetent.
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