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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
excellent communication from customer services . smooth delivery . arrived on time .
lovely product . kettle .
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9 days ago
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Great communication great service ⭐⭐⭐⭐⭐
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11 days ago
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You promised to add my phone number and you didn't.
It took me a day to track it down
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12 days ago
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It is a very great shopping experience. The international transportation is also very rapid.
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12 days ago
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rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Apr 6, 2024
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Apr 5, 2024
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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Apr 5, 2024
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 2, 2024
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Overall good and satisfied
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Mar 28, 2024
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Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 13, 2024
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Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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