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conrad.comReviews

: 4,405Good

4.39

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certified since: 8/29/2013
updated on: 7/7/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 8/29/2013
updated on: 7/7/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

900 verified reviews in the last 12 months

4,405 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
4 months ago
When selling to the UK, please calculate the VAT / Customs figures properly - this items was significantly more expensive that expected. I didn't even realise you were not a UK company until after I had ordered.
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4 months ago
An excellent experience in all respects, only my observation in the free field for the address was not enough to write the full address, which led to a delay in the shipment for a short period. Thank you so much
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4 months ago
You had the parts I needed and I like that I get to order online. And when I had a question it was answered by email.
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4 months ago
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4 months ago
The box arrived torn and repaired by someone.
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4 months ago
Product faulty, They do not reply to emails, having to seek legal advice for a refund. AVOID!
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4 months ago
why do you offer an article in your international shop and tell me one week later, after having sended only some additional items of my order, that the main article will be only shipped to germany? and why you charged my triple price for shipment?
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4 months ago
You offered me 20 euro discount on my birthday. When I tried to use it it did not work. My email from 3 February asking for delails how to use the discount has still not been replied to. My request for the discount to be applied when placing the order was also ignored.
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5 months ago
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5 months ago
We ordered 25 no.s of Float Switches. However, to our dismay, we could find only 24 numbers. One piece of the float switch is missing in the box.
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5 months ago
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5 months ago
Fast and simple
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5 months ago
Thank you, it was my first online purchase on your site, but I have been to your physical store many times when I am working in Austria. Best regards, Manuel
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5 months ago 
Deeply disappointed with the i250, I have spent hours trying to firstly connect to the internet, it just doesn’t want to know. Now it is not connecting to DAB, please help me sort it out, it’s expensive to return it!!
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5 months ago
Big box for small part 😁
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5 months ago
Three days later and nobody has got back me still my good arrived broken and damaged?????
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5 months ago
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5 months ago
My Zipper vacuum arrived brocket and unusable and nobody has got back to me about a refund or how to fix the problem.
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5 months ago
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5 months ago
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