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conrad.comReviews

: 4,395Good

4.39

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certified since: 8/29/2013
updated on: 6/29/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 8/29/2013
updated on: 6/29/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

921 verified reviews in the last 12 months

4,395 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


3 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
8 months ago
Hello i want to buy now "Détecteur d'occupation des voies, x4 TRAIN MODULES 26301" but conrad .fr don't show it and i suppose that my register on conrad.com is not working in other selling points best regards abel paiva
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 Verified review
8 months ago
I ordered 2 items from the same brand and I live very far from Europe so our orders are shipped by plane. I didn't have the option to choose if I wanted all of my items in 1 package. So I received an article first and then 1 week after the second. A simple little pillow was in a huge box (5 times the size of the pillow). It's stupid because not fragile! If I had had the choice I would have chosen to wait a week for the items to be sent together. This is why the world must change because this kind of effort is simple and in my case would have halved for the same order its ecological footprint. I apologize to my kids for that and I won't buy Conrad again until they come up with this easy-to-implement option. Every drop of water counts!
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 Verified review
8 months ago
UPs was a mess and difficult to get in touch wiht
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 Verified review
8 months ago
One part arrived nonfunctional. We are returning it back.
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 Verified review
8 months ago
Hi Half of my order arrived broken!!! I informed Conrad immediately of the accident!!!! There was no reaction since???? I wish to be refunded...... BRGDS
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 Verified review
8 months ago
One of the tubes was broken upon the packet!!!
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 Verified review
9 months ago 
WHERE IS THE REST OF MY ORRDER ? item : Wera Zyklop Metal 8003 A 05004003001 when placed order it was in stock.
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 Verified review
9 months ago
The ever more expensive Hammond extruded boxes used for total RF shielding now comes with badly moulded front and back PLASTIC panels ! How do they think ? That is NOT good engineering,its beancounting.. Also found out that the 10% price reduction no longer worked. Tried hard to enter our SSA-code that have worked thru the years but this time no response. / Carl , SM4HYG. sm6hyg@hotmail.com
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 Verified review
9 months ago
The ever more expensive Hammond extruded boxes used for RF-shielding now comes with PLASTIC front and back panels ! How do they think? Also tried endlessly to enter our password for -10% but to no avail. Why is it not working as before? Member of Swedish SSA and last page in our magazine still have Your advertising and password.. Used it during the years but now not working !
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 Verified review
9 months ago
Doe het gewoon in het Nederlands en het is niet wat ik er van verwacht het is niet compleet je kan niks aansluiten je moet weer wat bestellen namelijk een relatie print. B197 en die heb ik nodig
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 Verified review
9 months ago
Dålig kvalitet på lamphållarna
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 Verified review
9 months ago
slow feedback from Conrad, sometimes delivered items differ from one ordered
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 Verified review
9 months ago 
Have already replied saying the packaging was bad. Item sent in primary package.
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 Verified review
9 months ago 
Purchased a Senseo coffee M/C. Ordering fine, detail of the item journey fine, delivery by UPS fine. The item arrive in its primary pcking case which was in a poor very condition. Cellotape had been used to secure the lid and wrapped round the box. UPS driver waited whilst I opened to check the item. Luckily it was OK.. This item should have been double boxed, hence the poor rating given
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 Verified review
9 months ago
the packaging was partly ripped open and wet when it arrived. fortunately the goods inside were ok.
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 Verified review
9 months ago 
sorry to say but i have not received anything yet
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 Verified review
9 months ago
I have never placed an order for this package. I have requested a quotation and there is no Purchase Order for this package. Also I have requested a quotation for a single type of Power supply and you provided a quotation for 2 and you have sent 2 items.
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Answer by conrad.com
9 months ago
Please send the unwanted items back and you will be reimbursed for them. This issue seems to have occurred as a result of your ordering system. Please have your IT look into why it would send us order when you update a quote.
 Verified review
10 months ago
Problems with delivery.
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 Verified review
10 months ago
Your items are good, but u shipping management is poor. Insufficient information about my shipping details cause a delay in delivery.
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 Verified review
10 months ago
The items itself, is good, But u delivery is poor, u guys insert inadequate information on my shipping details. That cause delay in my delivery. Tq
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