conrad.comReviews:
297 reviews in the last 12 months5,210 total reviews
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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review
Sep 26, 2023
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Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
2 days ago
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3 days ago
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4 days ago
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excellent communication from customer services . smooth delivery . arrived on time .
lovely product . kettle .
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8 days ago
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Great communication great service ⭐⭐⭐⭐⭐
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10 days ago
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You promised to add my phone number and you didn't.
It took me a day to track it down
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11 days ago
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It is a very great shopping experience. The international transportation is also very rapid.
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13 days ago
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Apr 5, 2024
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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Apr 5, 2024
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 2, 2024
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Overall good and satisfied
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Mar 28, 2024
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Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 15, 2024
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Solar powered pumps
I ordered two pumps and you dealt with my request very quickly. Unfortunately you missed my house number off the address which caused confusion at UPS and a delay in delivery.
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Mar 13, 2024
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Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Mar 12, 2024
Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
please contact the customer service.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us