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conrad.comReviews

: 4,818Good

4.24

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Feb 1, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Feb 1, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

689 verified reviews in the last 12 months

4,818 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
Feb 23, 2022
My Zipper vacuum arrived brocket and unusable and nobody has got back to me about a refund or how to fix the problem.
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Feb 22, 2022
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Feb 21, 2022
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 Verified review
Feb 20, 2022
Deliver all ordered parts. One packet was empty & parts that we didn't order were delivered. Have a contact point on your website for problems & not have a ticket system that takes several weeks to be closed without having a response. If you have a wrong delivery you need to resolve this quickly since it affects businesses to not receive all goods that are ordered.
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Feb 17, 2022
Paket erhalten, von 6 Artikel waren 3 defekt. Reklamation geschickt mit Fotos, keine Antwort. Kundendienst scheint es nicht zu geben.
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Feb 17, 2022
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Feb 16, 2022
The adress was incorrectly writen. The package took longer to come than normal.
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Feb 15, 2022
not recommendable. bad attention
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Feb 11, 2022
Never again
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 Verified review
Feb 10, 2022
I received your shipment a few minutes ago The lamp is broken, as you can see in the image no appreciable damage to the outer packaging indicate how to solve they don't respond to tickets I do not recommend . very bad service
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 Verified review
Feb 8, 2022
to send a package of 35 by 24 cm for credit card sleeves of 10 by 7 cm is really overkill. If you use UPS who can't deliver at home and send the package to a delivery place at the other side of the town I have second thoughts to order something from you.
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 Verified review
Feb 8, 2022
I bought a water heater for 425 euros and it seems the sensor is not working, I’ve sent 2 emails as I have no hit water and no reply, the telephone number on their bills Is no longer functioning so impossible to speak to anyone, please call me asap on 00351918869440
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 Verified review
Feb 4, 2022
Kjøpte rotorblad til en drone for 9euro. Og etter bestillingen er bekreftet krever dere 50euro i frakt. Ingen svar når jeg prøver å avbestille. Pakken veier 1kg, men det er pappen dere sender det i. Rotorbladene veier 20gram. Kunne sendt det i postkassen for under 1euro. Forbanna svindlere!!!
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