conrad.com- Logo - reviews

conrad.com
Reviews:

299 reviews in the last 12 months5,210 total reviews  

4.46
Good

Trustmark
Valid

Includes Buyer Protection
Certified since: Aug 29, 2013
The Trustmark indicates trustworthy online retailers.
conrad.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Read more
See all positive reviews

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for conrad.com

Filter
Rating
 Sort by  
Relevance
(225)
(9)
(18)
Reset
Apr 20, 2023
 Verified review
The delivery time was great. I enjoyed the communication with you and I'm very pleased about your messages. Thank you.
Report review
Oct 24, 2023
 Verified review
More than professional! Order accepted, confirmed, keeping me informed about delivery! Nothing more to expect.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Apr 26, 2023
 Verified review
the payment terms should be in 30 days due net, instead of T/T in advance. now we need you formal invoice
Report review
Nov 16, 2023
 Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
Report review
Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
May 31, 2023
 Verified review
Good electric shop in EU. No additional customs fees like orders from outside the EU. Fast shipping.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 30, 2023
 Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
 Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 14, 2023
 Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 18, 2023
 Verified review
very good transaction, delivery came as expected
Report review
Jun 15, 2023
 Verified review
Prompt good service at a reasonable price
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jul 4, 2023
 Verified review
Good shopping experience.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Aug 23, 2023
 Verified review
Excellent service 👏
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jun 20, 2023
 Verified review
RAPIDED Y FACILIDAD
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jul 5, 2023
 Verified review
Good communication Kept me informed of progress including notification of a delay by the courier
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Dec 11, 2023
 Verified review

Très contente de ma commande

Délais de livraison respectee produit conforme à la commande. Je recommande vivement ce site
Report review
Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Jun 9, 2023
 Verified review
Received what exactly ordered. On-time. Comparing the prices on other sites, Conrad wins.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 22, 2023
 Verified review
It is better to tape the box, because the chain guide was starting to come out of the box
Report review
Jul 27, 2023
 Verified review
Thank you. I am very satisfied for now. I will learn the device in the near future.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 24, 2023
 Verified review
Items as described, delivery took a little longer than expected but othewise all good.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 28, 2023
 Verified review
Clear on customer service and delivery. I hope the product I bought will work for me.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.