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conrad.com
Reviews

: 5,058Good

4.38

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Reviews for conrad.com

438 verified reviews in the last 12 months

5,058 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

conrad.com customer
Nov 14, 2022
 Verified review
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>

Top negative review

conrad.com customer
Jan 18, 2023
 Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door. Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.

Reviews for conrad.com

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conrad.com customer
Jan 27, 2023
 Verified review

Fantastic service

Brilliant - items in stock and a really great price where not available elsewhere in UK. Really quick shipping to UK as well (days only) and superbly packaged. Cannot fault this company.
conrad.com customer
Mar 10, 2023
 Verified review
Everything worked very well. Ordering and paying for the products was quick. The products arrived in a few days. The devices worked well and were exactly what we had wanted. Thank you.
conrad.com customer
Jan 19, 2023
 Verified review

Top Job

The only place I could find in the world ( literally) who could supply this part I needed, arrived today, fitted and works brilliantly, will certainly use again. Thank You.
Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback and enjoy using your product. We are always striving for a wide range of products.
conrad.com customer
Dec 13, 2022
 Verified review
A great shopping experience with Conrad. This item was a lot cheaper than other retailers offers. I have yet to try the device.
Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our service and prices. We hope to welcome you back soon! Your Conrad Customer Service Team
conrad.com customer
Jan 20, 2023
 Verified review
Availability and quick response. Required for broken heater during cold snap so appreciate the speed.
Answer by conrad.com
Jan 22, 2023
Dear Customer, thank you for your positive feedback. Enjoy your article.
conrad.com customer
Oct 31, 2022
 Verified review
Quick delivery and good value. First time visit to the Conrad website which was easy to navigate and from order a great all round experience, the prompt delivery coupled with a reasonable delivery costs to the UK from Germany. Great product too.
Answer by conrad.com
Nov 3, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our prices and delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
conrad.com customer
Feb 14, 2023
 Verified review

great service

Great item and great service, and fast delivery! had no need to talk to anyone as the service was GREAT!!!! Would be nice if there was a currency converter, unless i missed it on the site.
conrad.com customer
Feb 8, 2023
 Verified review

Happy with the experience

This is my second purchase from Conrad. Easy to do and delivered quickly to Japan. I am a bit dumbfounded why they won’t ship to Australia though?
conrad.com customer
Feb 20, 2023
 Verified review

FANTASTIC!!!

This is my 2nd order and again FANTASTIC!!!! Just wish i had know about this shop before, will be using again as one of my main got to shops.
conrad.com customer
Jan 18, 2023
 Verified review

Innovative, customer oriented and sustainable

The great choice of pioneering innovative products, the speed, the accuracy and the environmentally friendly packing methods and materials.
Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We are always trying to ensure our article variety and strive for sustainable factors.
conrad.com customer
Jan 30, 2023
 Verified review

Amazing service

I have ordered 3 items from this company and each time it's been fast delivery ... Good packaging ... I'm very happy working this service
conrad.com customer
Nov 24, 2022
 Verified review
Geachte, Snelle levering geweest waarvoor zeer vriendelijk dank. Met vriendelijke groet Antonio Pimenta
conrad.com customer
May 31, 2023
 Verified review
replacement batteries for sony ear buds, genuine batteries delivered, to my door, simple. I would suggest they list them in the uk amazon, as sony headphone and a few others brands replacement batteries they would sell lots. pics of the batteries, the spec sheet, list of things they fit into (look at other listings on ebay and amazon). getting genuine batteries of this type in the uk is near impossible. see how they try to pass off copy's search cp1254 on amazon uk see how many are fakes.
conrad.com customer
Jan 7, 2023
 Verified review

Strictly recommended.

Very good technical support at all shops and hotlines. A wide variety of components and parts is offered. And the high degree of knowledge of all of them by the stuff is legendary. Politically it´s a shame that the "real-life shop" in Hamburg Wandsbek had to close because of restrictive corona management and exploding rents in Europe. The Conrad shops in Hamburger Straße and Wandsbek were CULT in Hamburg´s amateur and pro tekki scene and, of course, they will be forever.
Answer by conrad.com
Jan 22, 2023
Thank you for your very positive feedback. You are welcome to use the webshop conrad.de - Germany as an alternative.
conrad.com customer
Apr 18, 2023
 Verified review

All excellent!

All excellent - the 3 products bought and web information about each one, the tracking information provided and the prompt and on-time delivery. Also, thanks to the Easter discount, it was cheaper to buy from you than in the UK, even with the modest delivery charge. Alles ist wunderbar! Vielen Dank.
conrad.com customer
Dec 4, 2022
 Verified review

5 stars well deserved

The product I ordered was exactly as described on the website. Dispatch was quick and delivery took place more than 3 days prior to the estimated delivery date. Five stars well deserved and warmly recommended. I will gladly buy again from this seller whenever the opportunity presents itself.
conrad.com customer
Jan 19, 2023
 Verified review
Appareil facile à utiliser. Le son est bon mais pourrait être améliorer car il y a peu de différence entre les différents choix de l'équaliseur. Le format de l'horloge pourrait être proposé en numérique Des fonds d'écran couleur pourraient être proposés pour l'affichage de l'horloge
Answer by conrad.com
Jan 22, 2023
Cher client, Nous vous remercions pour votre commentaire sur votre produit. Nous nous ferons un plaisir de transmettre vos suggestions au fabricant.
conrad.com customer
Jan 4, 2023
 Verified review
I was using this model over Xmas in Holland I was so impressed when I came home to the uk I ordered my own set of four and now have put it together and checked is is working I am pleased with it! The plate wires are difficult to join to the external wire
Answer by conrad.com
Jan 22, 2023
Tank you for your positive feedback. Much pleasure with your product :)
conrad.com customer
Apr 17, 2023
 Verified review

keep delivery simple!

I had two orders from Germany made on the same day. One, yours, using just one courier arrived this morning . The other, with three couriers is.......your guess is as good as mine. The last in the chain has Keine Ahnung. Regards
conrad.com customer
Dec 8, 2022
 Verified review
Small order of a survey ruler which seemed impossible to obtain anywhere else! Ordering was quick & easy. Conrad kept me updated on the order & it was delivered promptly & efficiently. Thank you - great service!