conrad.com

Reviews:

Defective product received and took 3 weeks to replace. No manual in the box to the pool thermometer and not able to connect it to the weatherstatio.

Expensive and slow in the proces in receiving the order all the way to actual delivery; 404 Errors while logging in to see the status. Late in supplying the invoice.

Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.

yes, the site delivery date information needs to a bit accurate than this operation!

Good price and good shipping management.

Nach anfänglichen Schwierigkeiten mit dem umständlichen Bestellweg lief alles weiter sehr gut.

Small item in a big box with product open and lid open?

You should not ship without speaking with your client when not all materials are in stock. You should please ask first your buyer if he wants goods in one go or partial shipments.

Conrad have refused to log a formal complaint. The parts WERE IN STOCK as per their website yet did not ship them for over a month. Shipment took over a week from notification. About the worst customer service I have ever experienced. They are not suitable for supplying the electronics industry and the fact they refused to log a formal complaint means that any ISO 9001 certification they claim to have to false. Frankly if they went out of business it would not be a bad thing. Companies make mistakes it is how they rectify them Conrad have failed at every single level, one very unhappy customer.

Never received the package

You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.

Thanks for the quick response and the UPS shipment that arrived within 7 days. Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side. A good and successful day! Boyko Staykov, S AND S Engineering Ltd

Haven't received the actual dispenser, only the mains socket adapter, l prefer to cancel the order

Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.

We received the power supply bended from the back.