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conrad.comReviews

: 4,620Good

4.34

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

842 verified reviews in the last 12 months

4,620 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
Aug 25, 2022
Good price and the only place that would ship to my location. Would highly recommend and definitely use again. 10/10!
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great feedback! We are happy that your order found you well. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Aug 15, 2022
Having moved and lost my spare brushes for my toothbrush I placed an order and it was perfectly fulfilled.
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Answer by conrad.com
Aug 19, 2022
Good day, thank you for this great review! We are glad that you are satisfied with the time frame in which the delivery occurred. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Aug 24, 2022
The packet arrived before the estimated time. And everything is right like the description.
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great feedback! We are happy that your first order with us was a success. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
First time ordering from Conrad, it won't be the last! Thank you for such superb service.
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with the services provide. Hopefully we will be able so welcome you back soon! Your Conrad Customer Service Team
 Verified review
Aug 21, 2022 
Prompt delivery, although the box was tto big for the contents.
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great feedback! We apologize that the package in which your order arrived in was not appropriately sized. Your critique will be forwarded to our quality management team. Furthermore we are happy that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 10, 2022
Fast and safe delivery , very satisfied with the product!
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Answer by conrad.com
Aug 12, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 19, 2022
Excellent service would highly recommend p
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Aug 25, 2022
Quick Service and Delivery
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 12, 2022
Quick .very good service
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Answer by conrad.com
Aug 19, 2022
Good day, thank you for your feedback! It´s great to hear that we were able to satisfy you with the services we provide. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 20, 2022
everything was brilliant
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great review. It`s great to hear that we were able to satisfy you. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 2, 2022
very good information!
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We are glad that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
all is how we expected
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We are glad that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 19, 2022
Fast efficient service
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
op tijd geleverd -
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 26, 2022
We are satisfied!
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Answer by conrad.com
Aug 31, 2022
Good day, thank you for your feedback! We are glad that you are satisfied with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 2, 2022
Alles ok danke.
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Answer by conrad.com
Sep 14, 2022
Guten Tag, vielen Dank für Ihr Feedback! Es freut uns, dass wir Sie begeistern konnten. Wir wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
Aug 29, 2022
Fast delivery.
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Answer by conrad.com
Aug 31, 2022
Good day, thank you for this great review. It´s great to hear that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 27, 2022
Quick delivery
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Answer by conrad.com
Aug 31, 2022
Good day, thank you for your review! We are happy that we were able to satisfy you with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 2, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team