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conrad.comReviews

: 4,463Good

4.37

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with Buyer Protection

certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

840 verified reviews in the last 12 months

4,463 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


4 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
3 months ago
I’m very happy that I found this company
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Answer by conrad.com
3 months ago
Good day, thank you so much for your great feedback! It´s great to read that you are happy with the services we provide. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
Super quick and quality as expectrd
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Answer by conrad.com
3 months ago
Good day, thank you for this great review. It´s great to hear that you are satisfied with our delivery service. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago 
Easy to order and quick delivery
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Answer by conrad.com
3 months ago
Good day, thank you for your kind words. We are happy that you are satisfied with our delivery. Hopefully we are able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
Excellent company
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are looking forward to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago 
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to review us! We hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to review us. Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for your great feedback! We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team