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conrad.comReviews

: 4,465Good

4.37

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with Buyer Protection

certified since: 8/29/2013
updated on: 8/16/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 8/16/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

839 verified reviews in the last 12 months

4,465 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


5 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(68)
 Verified review
2 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago 
Super fast delivery to Finland . Was delivered to home address . Fantastic. Love the Wera Craftform Kompakt 10 bit set with the 813r bit handle. It is smaller than expected , but even better for my purpose .
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are happy to have satisfied you with our delivery and the selection of our products. Hopefully we will be able to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Fantastic service and super quick delivery...thank you!
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Answer by conrad.com
2 months ago
Good day, thank you for this fantastic feedback! It´s wonderful to read that you are satisfied with the services we provided. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
Very quick response and instant status of the shipment.
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are happy that you are satisfied with the notifications you received concerning your order. Hopefully we can welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago 
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Todo perfecto, el articulo solicitado y el plazo de entrega.
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Send partial shipment without aditional cost.
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. It´s great to read that we were able to satisfy you and hope to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
EVERYTHING ITS OK
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Excellent. Really fast, even if they said there can be a delay, there was no delay in processing and sendind the order.
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Answer by conrad.com
2 months ago
Good day, thank you for this fantastic review. It´s great to read that we were able to satisfy you. Hopefully we can welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
2 months ago
Good day, thank you for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
3 months ago
Excellent company
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are looking forward to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
3 months ago
Quick despatch to South Africa - parcel arrived without any problems.
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Answer by conrad.com
2 months ago
Good day, thank you for this great review. We are looking forward to welcome you back soon! Your Conrad Customer Service Team
 Verified review
3 months ago
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Answer by conrad.com
3 months ago
Good day, thank you for your review. We regret that we were not able to satisfy you. Please feel free to go into detail about what we can do better in the future. We wish you all the best! Your Conrad Customer Service Team