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conrad.comReviews

: 4,602Good

4.34

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with Buyer Protection

certified since: Aug 29, 2013
updated on: Sep 24, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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certified since: Aug 29, 2013
updated on: Sep 24, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

847 verified reviews in the last 12 months

4,602 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(619)
(79)
 Verified review
Jul 19, 2022
I just opened the package and to my great disappointment I see that the instrument has many signs that show that it is used. On the Duspol inscription the color is worn and on the back side there are many scratches. A new instrument cannot have all these problems. Expected immediately answer from the company
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for your feedback! We are sorry that the product you received seems to have already been used. Your issue has already been tended to by our customer service colleagues. We apologize for the inconveniences caused and wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 19, 2022
RAS
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 19, 2022
great service
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for your feedback! We are happy to be able to satisfy you with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 19, 2022
Great place to purchase parts, constantly get update via email.
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 19, 2022
Excellent product and service which was delivery on time
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great review. We are happy that we were able to satisfy you. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 18, 2022
Fast, efficient and correct. Also communications were informative and timely. Very happy
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 18, 2022
I really needed the goods for s project that I am working on. I was concerned that there would be a delay so I wrote to Conrad immediately and allayed my fears. My order arrived promptly.
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We are happy that your order got delivered in a timely fashion. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Jul 17, 2022
De verpakking had in het water gelegen en was beschadigd was niet verzorgd
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for your feedback! We are sorry that the packaging of your order got damaged during transport. Should there be any damage on the product itself, please let us know at sales@conrad.com, so we can solve this issue. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 15, 2022
everything was perfect,thank you
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 15, 2022
Everything perfect
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 13, 2022
WTF is that? I want my money back...... What for is that? In 100% is not heaven gas bottle!
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for your feedback! We are sorry that you have received the wrong product. Unfortunately we cannot tend to this issue on this platform, so please send us an e-mail to sales@conrad.com, so we can look into it. We thank you for your patience and wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 13, 2022
Nothing to modify, everything is perfect.
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 Verified review
Jul 12, 2022
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Answer by conrad.com
Jul 14, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 12, 2022
Good quality service and quick delivery. Packaging was good and the item purchased perfect.
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 Verified review
Jul 12, 2022
Poor response would never prefer to Purchase from Conrad due to thier mail replies & thier Courier UPS for whom we had to face issue
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Answer by conrad.com
Jul 14, 2022
Good day, thank you for your honest feedback! We apologize for any inconveniences caused. Due to a shortage in staff, there may be a longer waiting time for your request to be answered. We hope to be able to convince you of our improvements in the future and wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 12, 2022
The item arrived on time in perfect order. You can do no more.
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Answer by conrad.com
Jul 14, 2022
Good day, thank you very much for this great review. We are glad that we could satisfy you all around. We wish you all the best, Your Conrad Customer Service Team
 Verified review
Jul 12, 2022
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Answer by conrad.com
Jul 14, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 12, 2022
Easy and stress free ordering + fast delivery.
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Answer by conrad.com
Jul 14, 2022
Good day, Thank you very much for this great review. We are glad that you are satisfied with our delivery times. We wish you all the best, Your Conrad Customer Service Team
 Verified review
Jul 11, 2022 
Complete information and short. Great job. Thank you!
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Answer by conrad.com
Jul 14, 2022
Good day, Thank you very much for this great review. We are glad that you are satisfied with the delivery information you received. We wish you all the best, Your Conrad Customer Service Team
 Verified review
Jul 11, 2022
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Answer by conrad.com
Jul 14, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team