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conrad.com
Reviews:

299 reviews in the last 12 months5,210 total reviews  

4.46
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Aug 20, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 19, 2023
 Verified review

Excellent all-round service

Easy online ordering, with secure payment. Rapid dispatch and delivery ahead of time. Updates when needed by email without being inundated with them. Article received conforme to order. Would definitely buy from this company again. Highly recommend.
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
AS
Armindo S.
Setúbal, Portugal
Aug 16, 2023
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 16, 2023
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Excellent service from purchase to delivery
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
CW
claus w.
peacehaven
Aug 10, 2023
 Verified review
schnell und zuverlässig
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 9, 2023
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The delivery arrived on time and my general experience was excellent
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 8, 2023
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Super schnell gerne wieder
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 7, 2023
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Aug 7, 2023
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Most arrogant feedback

I ordered 2 different items (4 pieces each) and got an order confirmation for both. I got only 1 item (4 pieces) delivered. I sent an email explaining why one item without the other one is of no use for me and asked for help. The answer from customer service: "Pos 10 will never come". What do you think: more than 1 star?
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Answer by conrad.com
Nov 11, 2023
Dear Customer, you were offered the opportunity to return the other item, which you did not take up.
Aug 6, 2023
 Verified review
Accurate, reliable and fast service. 👍😉
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 4, 2023
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Pleased

Very smooth transaction. Im very pleased.
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Nov 11, 2023
Dear customer, thank you for your positive feedback.
Aug 4, 2023
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Very good
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 4, 2023
 Verified review
Perfect.
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 3, 2023
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 2, 2023
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 1, 2023
 Verified review
great service and attention to detail
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 31, 2023
 Verified review
Safely arrived in Malaysia.
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 28, 2023
 Verified review
easy order, easy payment, received on time, very professionaly thank you
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 28, 2023
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superfast delivery.. great customer support
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 28, 2023
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Nov 11, 2023
Dear Customer, thank you for your positive feedback.