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conrad.comReviews

: 4,463Good

4.37

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certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

840 verified reviews in the last 12 months

4,463 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


4 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
8 months ago
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8 months ago
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8 months ago
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 Verified review
8 months ago
1.Mistake so much of my address 2.Another products not receive 3.shipment paid maybe so much
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 Verified review
8 months ago
The repeater is good, but there the power adapter has an European plug only, so not compatible to Australia
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8 months ago
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8 months ago
The delivery came earlier. Very impressive.
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 Verified review
8 months ago
Delighted with the phone, UPS are useless though.
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 Verified review
8 months ago
As of now, I received only the USB part of my order. I will change my rating when the whole purchased package arrives.
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9 months ago
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9 months ago
The Package was delivered in a store that does not exists. But after a long investigation we found out. Thanks to Posten. 🙁
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 Verified review
9 months ago 
1. my phone number had not been writen on the parsel label and this was obstacle for on time delivery. 2. The goods were not well packed in the box
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 Verified review
9 months ago 
The order arrived fairly quickly and the driver was extremely pleasant but the box was badly damaged and the driver was extremely apologetic luckily the wheels were OK so no problems.
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 Verified review
9 months ago
The cardboard box inside bigger cardboard box was without any cushioning.
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9 months ago
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9 months ago
Information is good. Too much information is not. I received approx. 10 e-mails. All with the same text, stating that I would receive my shipment Nov. 25th. And that the parcel was on its way. Ten e-mails about the same. The funny, and ok result is, that I received the parcel to day, the 24th. That is fine, but sending 10 e-mails about the same matter is too much. Its irritating and timeconsuming for the customer (me).
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 Verified review
9 months ago 
Faster response to incoming messages.
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Answer by conrad.com
9 months ago
Dear customer, a member of our customer service team will contact you immediately by email. Kind regards, Your Conrad customer service team
 Verified review
9 months ago
Hello i want to buy now "Détecteur d'occupation des voies, x4 TRAIN MODULES 26301" but conrad .fr don't show it and i suppose that my register on conrad.com is not working in other selling points best regards abel paiva
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 Verified review
9 months ago
I ordered 2 items from the same brand and I live very far from Europe so our orders are shipped by plane. I didn't have the option to choose if I wanted all of my items in 1 package. So I received an article first and then 1 week after the second. A simple little pillow was in a huge box (5 times the size of the pillow). It's stupid because not fragile! If I had had the choice I would have chosen to wait a week for the items to be sent together. This is why the world must change because this kind of effort is simple and in my case would have halved for the same order its ecological footprint. I apologize to my kids for that and I won't buy Conrad again until they come up with this easy-to-implement option. Every drop of water counts!
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 Verified review
9 months ago
UPs was a mess and difficult to get in touch wiht
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