conrad.com

Reviews:

Mi-a plăcut seriozitatea și promptitudinea dumneavoastră dar una dintre Organizatoare a avut crăpături iar pe mijloc a fost rupta o bucata, după cum se poate vedea din imagini. As dori sa menționez ca, cutia de carton, în care au fost impachetate organizatoarele, nu a fost deteriorata deloc.

Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.

You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.

Took longer than I thought for delivery. But worth the wait. Both items of a high standard

deliver all items together if delivery is very close

Good price and good shipping management.

das ist gut

Man fragt sich, wofür es eine Rubrik „Bemerkungen“ im Bestellformular gibt, wenn dieses ignoriert wird. Ich hatte gebeten, das Paket mit DHL und nicht mit UPS zu versenden, da die zeitgerechte Zustellung in Rumänien nicht funktioniert und das Paket primär eine Woche bei denen im Lager herumliegt. Auf dem Versandetikett ist dies sogar zweimal angeführt. Entweder sind die Leute blind, die den Versand machen oder es ist denen egal. Weiters ist auf dem Versandetikett die Telefonnummer nicht vermerkt, sodass sich der Fahrer einen Wolf im ländlichen Gebiet sucht. Alles in allem ein fürchterlich schlechter Versandservice, der mich in Zukunft davon abhalten wird wieder mehr bei Conrad zu bestellen. Ein Anbieter aus der USA bewerkstelligt eine Bestellung mit ca. 50 Posten in einem Tag und die Bauteile sind innerhalb von drei Tagen bis zur Haustür geliefert. Das nenne ich Service!

the HSN code entered is wrong 2nd order, 1st order same qty same material different HSN code compare to 2nd order. we ended up paying more custom amount and taxes After paymemnt done we waited for 20 days to get confirmation they received payment and asking additional charges as weight going above 30kg, when i said last order same quanity we done but no charges why charges then they said later they processing. taken 4 working days to send to UPS. Overall am really disappointed in order time when stock was available and payment done same day and sent email also paypal transaction details by email. but no one responded until i send every day email and contacted various ways. i have attached 1st order HSN code given by you to UPS and which is different hsn code given by your team in 2nd order. we paid custom duty 150 times more amount

The positive was the ease of ordering the part. The negative unfortunately was the experience after placing our order. The date originally given was not met; in fact it was 2-3 weeks later in the end. During this time of waiting myself and my colleague tried several times to contact you which was difficult due to only being able to submit a form from your website. We had to do this a few times before receiving a response.

I received the package after 2 weeks!!! You have the worst possible courier!!! It is not possible for a parcel to stay in their warehouse in Romania for 1 week! I have parcels from China ordered after the one from Conrad and they arrived before him! I will never order from this store again, unless you offer DHL shipping.