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conrad.comReviews

: 4,463Good

4.37

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with Buyer Protection

certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 8/14/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

840 verified reviews in the last 12 months

4,463 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


4 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(84)
(47)
 Verified review
6 months ago 
As always; Prompt delivery of goods
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 Verified review
11 months ago
I am so satisfied with my package
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 Verified review
10 months ago 
Good product Ups deliver poor of
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 Verified review
1 year ago
As expected, quick and effocient
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 Verified review
5 months ago 
Frais d'expédition trop chères!
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Answer by conrad.com
4 months ago
Good day, thank you for your feedback! We are sorry to hear that you are not happy with the price of our shipping fees and hope to convince you of our improvements in the future. Your Conrad Customer Service Team
 Verified review
6 months ago
Big box for small part 😁
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 Verified review
1 year ago
Problems with delivery.
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 Verified review
1 year ago 
goods are as expected
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 Verified review
10 months ago 
very good experience
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 Verified review
1 year ago 
perfeito obrigado
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 Verified review
7 months ago
Geen opmerkingen
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 Verified review
6 months ago
Fast and simple
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 Verified review
11 months ago
Good fast shop
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 Verified review
1 year ago
all good
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 Verified review
7 months ago
perfect
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 Verified review
1 year ago
all ok
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 Verified review
5 months ago
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Answer by conrad.com
4 months ago
Good day, thank you for taking the time to review our company. We wish you all the best! Your Conrad Customer Service Team
 Verified review
5 months ago
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Answer by conrad.com
1 month ago
Good day, thank you for your positive feedback! We are happy to hear that you are satisfied with the services we provide. We wish you the best and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
5 months ago
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 Verified review
6 months ago
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