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conrad.comReviews

: 4,705Good

4.29

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Nov 26, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Nov 26, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

761 verified reviews in the last 12 months

4,705 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


13 days ago
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(68)
(29)
 Verified review
Jan 19, 2022
Good selection of items, shipping time was a bit slow. Items packed very poor, items were visual dagmaged during shipment. All over, not impressed by this first purchase from Conrad.
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 Verified review
Jan 18, 2022
I am very happy with your service. Received the item quickly. I am sorry to inform you that the packing was sub standard. I would love to have good quality packaging for next order.
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 Verified review
Jan 17, 2022
Delivery failed over the weekend and the delivery company lied about the reason - nobody home. We were home all day.
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Answer by conrad.com
Jan 20, 2022
Dear customer, Thank you for your feedback. Our service team is always motivated to help our customers and we regret that our transport service provider could not satisfy you in this case. We are constantly working to further improve the quality of our services. We are therefore very grateful when our customers take the time to provide constructive feedback.
 Verified review
Jan 13, 2022
The filler in the package was missing, the goods shuffled and banged around inside.
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 Verified review
Jan 13, 2022
If I receive the material waiting for delivery, I grant you five out of five. Conrad is a reliable supplier.
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 Verified review
Jan 8, 2022
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Jan 7, 2022
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 Verified review
Jan 3, 2022
1.Mistake so much of my address 2.Another products not receive 3.shipment paid maybe so much
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 Verified review
Jan 2, 2022
The repeater is good, but there the power adapter has an European plug only, so not compatible to Australia
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 Verified review
Dec 26, 2021
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 Verified review
Dec 23, 2021
The delivery came earlier. Very impressive.
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 Verified review
Dec 20, 2021
Delighted with the phone, UPS are useless though.
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 Verified review
Dec 19, 2021
As of now, I received only the USB part of my order. I will change my rating when the whole purchased package arrives.
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 Verified review
Dec 9, 2021
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 Verified review
Dec 3, 2021 
The order arrived fairly quickly and the driver was extremely pleasant but the box was badly damaged and the driver was extremely apologetic luckily the wheels were OK so no problems.
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 Verified review
Dec 1, 2021
The cardboard box inside bigger cardboard box was without any cushioning.
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 Verified review
Nov 30, 2021
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