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conrad.com
Reviews:

297 reviews in the last 12 months5,211 total reviews  

4.45
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Feb 16, 2024
 Verified review
box came in damaged and open but luckily non of the content was missing
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Answer by conrad.com
Feb 25, 2024
Dear Customer, I apologise for the circumstances which were apparently caused during transport. Please contact our customer service to solve the problem.
Jan 22, 2024
 Verified review

Highly recommended

Fast and prompt delivery at my doorstep as promised
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
AG
Jan 23, 2024
 Verified review
Fast delivery and excellent customer service.
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 8, 2024
 Verified review
Great platform and extremely quick delivery.
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 15, 2024
 Verified review
Very quick delivery to Spain. Thank you.
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Feb 25, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 12, 2024
 Verified review
timely delivery & item mas described
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 12, 2024
 Verified review
Tuote OK. Paketti tuli sovitusti.
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 1, 2024
 Verified review
Fast delivery.
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 27, 2024
 Verified review
All ok !
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 14, 2024
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Feb 25, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 13, 2024
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Feb 25, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 9, 2024
 Verified review
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 9, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 5, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 3, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 31, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Jan 31, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Jan 30, 2024
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 23, 2024
 Verified review
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 5, 2024
 Verified review

I got my order, but In-time courier delivered poorly

I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.