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conrad.com
Reviews:

297 reviews in the last 12 months5,210 total reviews  

4.45
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Jan 12, 2024
 Verified review

Absolutely all great. Conrad the Best in all services.

Absolutely all great. Conrad is one of the best sellers. Great in shipment, speed of delivery, quality of packing, Quality of handling. Just all great experience. I am just searching for something to buy from Conrad.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Jan 11, 2024
 Verified review
was fast
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Jan 8, 2024
 Verified review
First class response to an international order. Regular communication provided.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 5, 2024
 Verified review

I got my order, but In-time courier delivered poorly

I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jan 4, 2024
 Verified review
Hassle free and received exactly what I ordered in a timely manner!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 28, 2023
 Verified review
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 27, 2023
 Verified review
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 22, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
LH
Leon H.
Sandweiler
Dec 22, 2023
 Verified review
Alles perfekt
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 21, 2023
 Verified review
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 21, 2023
 Verified review
Just keep doing what you are doing
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 21, 2023
 Verified review

I received the package well damaged, with a broken product...

I received the package, I filmed its unboxing, the package being well damaged by the UPS people... the welding machine arrived with a broken fan grill, a sign that it suffered a mechanical shock... from experience I say that the shocks mechanics of inverter type welding machines are not beneficial at all, they are even harmful, they can make them non-functional! To test it functionally, I have not tested it, this being a review at first sight, upon opening the package... I will return with details regarding regarding the functionality of all ordered toys!
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Dec 20, 2023
 Verified review
I was most impressed with the speed and efficiency of your service. I am very happy with my order which arrived on time and securely packaged. UPS delivered on time and the driver was most friendly, polite and professional. All I would add is - keep doing what you are doing! Excellent
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 19, 2023
 Verified review
The products are very good, Conrad packed the items with care,.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 18, 2023
 Verified review
I liked service and commitment of Conrad . But UPS delivery dropped order package to an agent who is very arrogant and disturbing. Also UPS did not call me.
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Dec 15, 2023
 Verified review
Great service quick delivery would recommend
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 12, 2023
 Verified review
THE PRODUCT ARRIVED ON TIME AND IT'S WHAT I'VE ORDERED. VERY GOOD JOB.
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 11, 2023
 Verified review

Très contente de ma commande

Délais de livraison respectee produit conforme à la commande. Je recommande vivement ce site
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Dec 10, 2023
 Verified review
All gone well
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 8, 2023
 Verified review
Up to date information on my packages and best price too ! Will recommend Conrad to anybody for quality of service price and speedy delivery
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.