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conrad.comReviews

: 4,818Good

4.24

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Feb 1, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Feb 1, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

689 verified reviews in the last 12 months

4,818 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(488)
(27)
 Verified review
Dec 13, 2022
A great shopping experience with Conrad. This item was a lot cheaper than other retailers offers. I have yet to try the device.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our service and prices. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 13, 2022
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 12, 2022
Product arrived on time as described.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 9, 2022
For the future please use national post service instead of UPS. I had to pay fees... Cheers
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for your feedback! We will gladly forward your suggestion for improvement to our quality management team. Kind regards, Your Conrad Customer Service Team
 Verified review
Dec 8, 2022
I am delighted to be able to receive goods in an easy manner from the EU, particularly since the UK decided to leave, i know that for many small businesses this has been quite a difficult time, especially for exporting. Conrad Electronics is a very organised company and quick to respond for which i am very grateful.
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 Verified review
Dec 8, 2022
Small order of a survey ruler which seemed impossible to obtain anywhere else! Ordering was quick & easy. Conrad kept me updated on the order & it was delivered promptly & efficiently. Thank you - great service!
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 Verified review
Dec 8, 2022
 
Problem with delivery due to uncorrect label issued by your staff
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 Verified review
Dec 7, 2022
We received our package in Romania in the shortest time possible. This was very helpful for our business. Thank you!
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Answer by conrad.com
Dec 7, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 7, 2022
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Answer by conrad.com
Dec 7, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 6, 2022
 
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Answer by conrad.com
Dec 7, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 6, 2022
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Answer by conrad.com
Dec 7, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 6, 2022
Excellent service. Vielen Dank!
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Answer by conrad.com
Dec 7, 2022
Guten Tag, vielen Dank für Ihre Bewertung. Es freut uns, dass wir Sie begeistern konnten. Wir wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
Dec 6, 2022
 
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Answer by conrad.com
Dec 6, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 6, 2022
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Answer by conrad.com
Dec 6, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 4, 2022
The product I ordered was exactly as described on the website. Dispatch was quick and delivery took place more than 3 days prior to the estimated delivery date. Five stars well deserved and warmly recommended. I will gladly buy again from this seller whenever the opportunity presents itself.
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 Verified review
Dec 2, 2022
 
I would highly recommend Conrad Electronics for their large range of products, excellent service and prompt delivery.
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 Verified review
Dec 2, 2022
RAS
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 Verified review
Dec 1, 2022
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 Verified review
Nov 30, 2022
 
Excellent product top seller super fast delivery very recommended
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 Verified review
Nov 29, 2022
Easy check out and very good speedy delivery 👍
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