conrad.com- Logo - reviews

conrad.com
Reviews:

297 reviews in the last 12 months5,210 total reviews  

4.45
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Aug 29, 2013
The Trustmark indicates trustworthy online retailers.
conrad.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for conrad.com

Sort by  
Latest first
(223)
(31)
Reset
Nov 21, 2023
 Verified review

Quick delivery.

Thank you for sending your goods to Estonia!
Report review
Answer by conrad.com
Nov 27, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 17, 2023
 Verified review
PRODUCTS CAME AS ORDERED. GOOD JOB
Report review
Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 17, 2023
 Verified review
Report review
Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 16, 2023
 Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
Report review
Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 15, 2023
 Verified review

VERY PLEASED AND HAPPY CUSTOMER

I very much like the fact that I could communicated with Conrad personal via email. For example there was an issue with my VAT number, I was informed by the relevant Conrad department and the communication continue until the issue was resolved. I very much like also that the product came to me exactly the on time as it was stated into Conrad webpage. The product that I received looks fantastic. This is my first experience with Conrad I will definitely continue to shop with Conrad.
Report review
Answer by conrad.com
Nov 16, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 15, 2023
 Verified review
Mit der prompten Lieferung bin ich sehr zufrieden. Der selbe Gerätetyp,der schon viele Jahre funktionierte, hat durch einen Gewitters chaden seine Funktion eingestellt.Ich hätte aber eine wichtige Sache zu bemängeln: Bei der telefonischen Bestellung hatte ich bis zu 20 Minuten Wartezeiten Ehe ein Bestellkontakt zustande kam; das kostet Geld und Nerven! Wenn möglich ändern sie das ---Mit freundlichem Gruß Dr.Ralf Kolmsee. Mi
Report review
Answer by conrad.com
Nov 16, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 13, 2023
 Verified review
I would like faster delivery
Report review
Answer by conrad.com
Nov 15, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 13, 2023
 Verified review
Good comunication!
Report review
Answer by conrad.com
Nov 15, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 10, 2023
 Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Nov 7, 2023
 Verified review
I definitely recommend that site for ordering! They updating you with every step from they time you order, the order came really fast via USP with very low cost . I would definitely re order again if i need something
Report review
Answer by conrad.com
Nov 11, 2023
Dear customer, Thank you for your positive feedback.
Nov 2, 2023
 Verified review
Todo correcto
Report review
Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback
Nov 1, 2023
 Verified review
Canon GX5050 at very competitive price. Ordering was easy. Dispatch & tracking was excellent - delivered by UPS on schedule.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Oct 24, 2023
 Verified review
More than professional! Order accepted, confirmed, keeping me informed about delivery! Nothing more to expect.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Oct 21, 2023
 Verified review
Fast shipping, fast delivery, it is quite good.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Oct 21, 2023
 Verified review
Find the product that is not supplied by the Samsung anymore.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Oct 20, 2023
 Verified review
You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, We are a German company. We therefore supply all items with an EU plug. Please contact us if you need help finding an adapter.
Oct 19, 2023
 Verified review

electromagnets its-ms-4027-24vdc (6 pcs)

Thanks for the quick response and the UPS shipment that arrived within 7 days. Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side. A good and successful day! Boyko Staykov, S AND S Engineering Ltd
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, Please let us know the order number so that we can draw the attention of our logistics department to the repackaging of these items.
Oct 17, 2023
 Verified review
Looks nice in my study room. Great quality and easy to install. The board comes with 3 extra strong magnet. Good quality packaging and arrived about a week time.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Oct 16, 2023
 Verified review
What wonderful service, thank you. Easy to order, quick and very swift delivery & on time. I would not hesitate to use them again if needed.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Oct 16, 2023
 Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.