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conrad.com
Reviews:

302 reviews in the last 12 months5,208 total reviews  

4.45
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Oct 4, 2023
 Verified review
The transport fee s very high! I bought 2 years ago from Conrad, the saame goods, the same weight, and then the cost waas 8 euros, now is 39 euros!!
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Oct 16, 2023
 Verified review
What wonderful service, thank you. Easy to order, quick and very swift delivery & on time. I would not hesitate to use them again if needed.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Dec 8, 2023
 Verified review
Up to date information on my packages and best price too ! Will recommend Conrad to anybody for quality of service price and speedy delivery
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Sep 11, 2023
 Verified review
Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.
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Jul 6, 2023
 Verified review

Recomended

Not my first experience with Conrad. Totally satisfied. Huge catalog with very good prices. The delivery was fast and as predicted.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Oct 2, 2023
 Verified review
nice item i had my other one for over 15 years but it's is still working ok. nice to have a spare got it as it was at a good price
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Sep 29, 2023
 Verified review
Hi. Even though my order was small, everything went well and quickly. In the future, I will look at your products more. Thank you!
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Sep 26, 2023
 Verified review
Fast service and information about condition of parcel. It will be better if Conrad make every shoping cumulative for discount!
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Nov 1, 2023
 Verified review
Canon GX5050 at very competitive price. Ordering was easy. Dispatch & tracking was excellent - delivered by UPS on schedule.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Jul 25, 2023
 Verified review
Many products are more affordable than at other distributors. The preparation and shipping times could be improved a little.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Apr 20, 2023
 Verified review
The delivery time was great. I enjoyed the communication with you and I'm very pleased about your messages. Thank you.
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Oct 20, 2023
 Verified review
You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, We are a German company. We therefore supply all items with an EU plug. Please contact us if you need help finding an adapter.
Oct 24, 2023
 Verified review
More than professional! Order accepted, confirmed, keeping me informed about delivery! Nothing more to expect.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you very much for your positive feedback.
Apr 26, 2023
 Verified review
the payment terms should be in 30 days due net, instead of T/T in advance. now we need you formal invoice
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Nov 16, 2023
 Verified review
An easy transaction and a quick delivery. The biggest problem is that there is so much to choose from!
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Answer by conrad.com
Nov 17, 2023
Dear Customer, thank you very much for your positive feedback.
May 31, 2023
 Verified review
Good electric shop in EU. No additional customs fees like orders from outside the EU. Fast shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 30, 2023
 Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
 Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 14, 2023
 Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
 Verified review
Took longer than I thought for delivery. But worth the wait. Both items of a high standard
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.