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conrad.comReviews

: 4,458Good

4.36

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Valid

with Buyer Protection

certified since: 8/29/2013
updated on: 8/9/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 8/9/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

852 verified reviews in the last 12 months

4,458 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


4 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(621)
(88)
 Verified review
19 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
19 days ago
Easy shopping & delivery also
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Answer by conrad.com
14 days ago
Good day, thank you for your feedback! We are happy that we were able to satisfy you with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
20 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
21 days ago
RAS
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
21 days ago
great service
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Answer by conrad.com
14 days ago
Good day, thank you for your feedback! We are happy to be able to satisfy you with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
21 days ago
Great place to purchase parts, constantly get update via email.
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Answer by conrad.com
14 days ago
Good day, thank you for this great feedback! We are happy that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
22 days ago
Excellent product and service which was delivery on time
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Answer by conrad.com
14 days ago
Good day, thank you for this great review. We are happy that we were able to satisfy you. We wish you all the best! Your Conrad Customer Service Team
 Verified review
22 days ago
Fast, efficient and correct. Also communications were informative and timely. Very happy
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Answer by conrad.com
14 days ago
Good day, thank you for this great feedback! We are happy that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
22 days ago
I really needed the goods for s project that I am working on. I was concerned that there would be a delay so I wrote to Conrad immediately and allayed my fears. My order arrived promptly.
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Answer by conrad.com
14 days ago
Good day, thank you for this great feedback! We are happy that your order got delivered in a timely fashion. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
22 days ago 
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
22 days ago 
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
25 days ago
everything was perfect,thank you
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Answer by conrad.com
14 days ago
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
25 days ago
Everything perfect
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Answer by conrad.com
14 days ago
Good day, thank you for this great feedback! We are happy that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Nothing to modify, everything is perfect.
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 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Good quality service and quick delivery. Packaging was good and the item purchased perfect.
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 Verified review
1 month ago
The item arrived on time in perfect order. You can do no more.
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Answer by conrad.com
1 month ago
Good day, thank you very much for this great review. We are glad that we could satisfy you all around. We wish you all the best, Your Conrad Customer Service Team
 Verified review
1 month ago
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Answer by conrad.com
1 month ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
1 month ago
Easy and stress free ordering + fast delivery.
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Answer by conrad.com
1 month ago
Good day, Thank you very much for this great review. We are glad that you are satisfied with our delivery times. We wish you all the best, Your Conrad Customer Service Team
 Verified review
1 month ago 
Complete information and short. Great job. Thank you!
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Answer by conrad.com
1 month ago
Good day, Thank you very much for this great review. We are glad that you are satisfied with the delivery information you received. We wish you all the best, Your Conrad Customer Service Team