conrad.comReviews:
298 reviews in the last 12 months5,214 total reviews
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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review
Sep 26, 2023
Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
Aug 31, 2023
Verified review
Your professionalism
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 28, 2023
Verified review
Clear on customer service and delivery. I hope the product I bought will work for me.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 28, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 26, 2023
Verified review
Shipping
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
customs is a national regulation. It is levied by your country to regulate imports. As a retailer, we have no influence on this.
Aug 26, 2023
Verified review
Ordering experience is 100% excellent. Shipment as per the dates mentioned in the website ordering. Shipped by UPS to Bangalore and reached in just 3-4 days. Within India it takes 2-3 days for delivery. But its amazing by UPS service. Its great service and very excellent product when it come to quality & packing, Overall, Conrad is very professional & would 100% recommended.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 25, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
Aug 25, 2023
Verified review
Good price, fast dispatch
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 24, 2023
Verified review
Fast delivery, goog quality of products.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 23, 2023
Verified review
Excellent service 👏
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 22, 2023
Verified review
Amazing Service and some of the best prices online
I had an amazing experience ordering my pc casing with Conrad. Their prices were competitive and the shipping fees were amongst the best I've come across. It took only 1 week after placing my order for it to arrive safely to me in the Seychelles more than 4 thousand miles away. Thumps up to them. Will definitely be ordering from Conrad again,
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
GM
G M.
Stockholm
Aug 22, 2023
Verified review
Conrad good, UPS not so
Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
Aug 22, 2023
Verified review
Shipping was fest!
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 22, 2023
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Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 20, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 19, 2023
Verified review
Excellent all-round service
Easy online ordering, with secure payment. Rapid dispatch and delivery ahead of time. Updates when needed by email without being inundated with them. Article received conforme to order. Would definitely buy from this company again. Highly recommend.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 17, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
AS
Armindo S.
Setúbal, Portugal
Aug 16, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 16, 2023
Verified review
Excellent service from purchase to delivery
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
CW
claus w.
peacehaven
Aug 10, 2023
Verified review
schnell und zuverlässig
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 9, 2023
Verified review
The delivery arrived on time and my general experience was excellent
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.