tennispro.euReviews

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TENNISPRO DISTRIBUTION SASU
11 Rue des Cigognes
67690 67690
France
+44 2036 081983
www.tennispro.eu
Trade register
R.C.S. STRASBOURG 323 438 358
Authorised representative
Eric Ebele

Reviews for tennispro.eu

4.83/5.00
Excellent
How is the rating calculated?

2,235 reviews in the last 12 months

5 stars
89 %
4 stars
8 %
3 stars
2 %
2 stars
1 %
1 star
1 %
2,964 total reviews

the most relevant positive review

3 months ago
All products are in excellent shape and condition (new and well packaged). The delivery times are very good. The selection of products is great and the service extremely good - when a product is not immediately available and possibly creating a delay for the whole delivery I am always contacted on time and given different options to replace, cancel the particular item or wait. The stringing service is always delivering the best possible stringing (by far) for any racquet I have ordered so far.
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the most relevant critical review

9 months ago
Stephen P. from Billund
Choice of products was pretty good and delivery was swift. But the returns process was SUCH a pain in the ass. Customer service was pretty good and helpful but it was not straight forward. ------- Following a passive response from Tennispro, i feel that I HAVE to once again state that the service was okay, but the process for ordering a label from FedEx and having to call them was a real PAIN
Answer by tennispro.eu
9 months ago
Thank you, we have noted for your feedback. Please note all return instructions are clearly stated on our website and available prior to ordering. Fedex labels are available to purchase directly from the site for ease of return.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
3 months ago
All products are in excellent shape and condition (new and well packaged). The delivery times are very good. The selection of products is great and the service extremely good - when a product is not immediately available and possibly creating a delay for the whole delivery I am always contacted on time and given different options to replace, cancel the particular item or wait. The stringing service is always delivering the best possible stringing (by far) for any racquet I have ordered so far.
Read more
Show all positive reviews
9 months ago
Stephen P. from Billund
Choice of products was pretty good and delivery was swift. But the returns process was SUCH a pain in the ass. Customer service was pretty good and helpful but it was not straight forward. ------- Following a passive response from Tennispro, i feel that I HAVE to once again state that the service was okay, but the process for ordering a label from FedEx and having to call them was a real PAIN
Answer by tennispro.eu
9 months ago
Thank you, we have noted for your feedback. Please note all return instructions are clearly stated on our website and available prior to ordering. Fedex labels are available to purchase directly from the site for ease of return.
Read more
Show all critical reviews

What other customers say about their experience with tennispro.eu

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10 days ago
+very fast shipping and handling +They respond emails,great comunication +Recket is flaless -they put wilson logo painted black on white strings,instead of red claiming that:"The colour of the logo is based on the colour of the string so it shows best. On white string, it is standard to put a black logo" Willson logo is red and white so what better string color for red logo than white strings. Its willson blade roland garros... Black is for funerals and for ppl who listen death metal music...
 helpful 
 Verified review|
1 month ago
Antonio M. from London
A Trully Great Tennis Site!!! Bough several times. They are extremely professional. Had to return some stuff and in a matter of days I had a refund. Probably not the cheapest site, but quality has a price and they are EXTREMELY RELIABLE!
 helpful 
 Verified review|
Yesterday
Everything is fine, the is only one downside, that is the package. I received it damaged and showing what is inside . I think they can improve a little bit on that point.
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9 days ago
I like all your products, but i shaw that new rackets it’s caming little bit later then other tennisforum and the grip sice 4 3/8 many time was end.
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1 month ago
Quick and helpful service. My only recommendation is that more packing and a stronger box should be used to better protect the racquet.
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15 days ago
Easy to order from the website. Good prices for excellent products. Delivered on time and super quick. Thanks
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21 days ago
Great service .. late order and arrived before the big Santa day … well done folks keep up the good work 🤘🏼
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22 days ago
Uncomplicated shopping and very fast shipping. Very happy with item as well. 5 stars from me!
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Yesterday
Three times faster than the Spaniards. Will forever order from you. Greetings from Sweden
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15 days ago
Easy to use with exellent pictures. Shoppping cart and on-line support are well designed.
 helpful 
 Verified review|
19 days ago
Adrian K. from Slovaki
Jeden z najlepších tenisových e-shopov v EU.... Doporučujem.... Rýchle dodanie...
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23 days ago
Everything great, i can only recommend this shop, amazing customer service!
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5 days ago
Very good prices, fast delivery, goods in excellent condition
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5 days ago
Very fast delivery and I got the racket at a very good price.
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12 days ago
All is well like always. Very good shopping experience.
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3 days ago
Very good description of goods, fast delivery. Thanks
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24 days ago
Great service - fast delivery and easy to use website.
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25 days ago
High quality products and fast delivery, very good :)
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19 days ago
The price. Quick and flawless delivery onmmyndoor.
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 Verified review|
12 days ago
Excellent racket and speedy&efficient delivery
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 Verified review|
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Reviews for tennispro.eu

4.83/5.00
Excellent
How is the rating calculated?

2,235 reviews in the last 12 months

5 stars
89 %
4 stars
8 %
3 stars
2 %
2 stars
1 %
1 star
1 %
2,964 total reviews

Trustmark for tennispro.eu

Status:
Valid
updated on: 19/01/2022
certified since: 13/10/2020
tennispro.eu is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At tennispro.eu, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

tennispro.eu is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At tennispro.eu, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about tennispro.eu

Contact
TENNISPRO DISTRIBUTION SASU
11 Rue des Cigognes
67690 67690
France
+44 2036 081983
www.tennispro.eu
Trade register
R.C.S. STRASBOURG 323 438 358
Authorised representative
Eric Ebele
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