All products are in excellent shape and condition (new and well packaged). The delivery times are very good. The selection of products is great and the service extremely good - when a product is not immediately available and possibly creating a delay for the whole delivery I am always contacted on time and given different options to replace, cancel the particular item or wait. The stringing service is always delivering the best possible stringing (by far) for any racquet I have ordered so far.
Read more
Report review
Show all positive reviews
the most relevant critical review
4 months ago
You sell a discount code on your website. I tried to use it, my payment was rejected and had to switch to a different credit card. The discount code was then considered "used" (even though no order was attached to it) and could not be used again. It was not refunded. This is the type of thing that does not cost a lot to you but annoys customers. Bad shopping experience. Oh, and the interface for selecting accessories for a racket (strings, etc) on mobile is *abysmal*. I already knew which strings I wanted, and yet it took me a while to get my racket in order for the Checkout.
Read more
Report review
Show all critical reviews
Reviews for tennispro.eu
Filter
Sort byRelevance
Verified review
15 days ago
Competitive prices and is the second time i make a large purchase from them. However they could be a bit more flexible regarding the way they ship. I have a VAT exclusion ID and they insist on shipping the items in the HQ address instead of the branch.
Report review
Verified review
3 days ago
I overall have a great experience with the specific site, the only thing that could be improved is the speed of their site as I often experience slow loading times, still that not being a reason of not purchasing.
Report review
Verified review
1 month ago
Good quality items, standart delivery took 9 days within EU. Wilson shoe size is exactly described, colors are exact too. String was perfectly packet to protect the reel.
Report review
Verified review
21 days ago
I like the speed of delivery, the price is right, the package contents are accurate, and the products have already been tested, so there is nothing to improve.
Report review
Verified review
11 days ago
Very good: website, range of products and customer support.
Not good: 150€ threshold to benefit of free shipping (in similar tennis online stores is 100€).
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.