It takes too long for the order to be processed. Generally it took less than 48 hours in my past orders and this time is a solid 72 hours
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the most relevant critical review
May 7, 2022
You sell a discount code on your website. I tried to use it, my payment was rejected and had to switch to a different credit card. The discount code was then considered "used" (even though no order was attached to it) and could not be used again. It was not refunded. This is the type of thing that does not cost a lot to you but annoys customers. Bad shopping experience. Oh, and the interface for selecting accessories for a racket (strings, etc) on mobile is *abysmal*. I already knew which strings I wanted, and yet it took me a while to get my racket in order for the Checkout.
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Verified review
13 days ago
Hi, I have one wish. Help people with the returns. I was shopping shoes for 80 Euros + 12 Euros shipping. I found out they don't fit me. I sent them back and paid for that 20 Euros from the Czech Republic using Czech Post. This is ridiculous. It would be really usefull if you could provide us with some prepaid service or just recommend us the best company to use. Thank you, Michal from the Czech Republic
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Verified review
Jan 9, 2023
Congrats, TennisPro Team!
My Order: correct, complete, quality and delivery - all exceptional.
Recommendations for the website team:
Include a wish list option in the platform, so that we can later order other products without having to search for them all over again.
And it would be worth adding a rating to all products.
Otherwise congratulations for the site, I had no error in the order at any step.
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Verified review
Dec 28, 2022
I liked the fast reaction time for my questions and brief delivery. I ordered my racket on Sunday and had feeling that it would have been even faster if ordered on Monday since the office is closed on weekends and therefore maybe those orders done on Monday leaves on the same day and those done in Sunday might take until Tuesday to be shipped (?).
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Verified review
8 days ago
Fast shipping. Ordered a racket and it came in 9 days to Greece, just like the expected date was. Found it in a really good price, almost 50% (the Wilson Clash 100 Pro)! I did not receive many shipping updates but not a single problem overall. No transportation fees was a nice touch also. Thanks Tennis Pro!
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Verified review
5 days ago
Trustful website where you can find plenty of Tennis/Padel products. Moreover there are always great sales so please dont sleep over or they will run out soon.
Delivering/returning the goods works also very well.
5 Starts for the content, deliverying and Costumer Service.
Recommended.
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Verified review
4 days ago
Products came as advertised, competitive prices.
Few items that i was looking for were not available. shipping company could have been faster
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Verified review
Jan 1, 2023
I allways recive what I orderd, delivery is beter and faster then most web shops. Just keep up like this because you are doing great 👍
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Verified review
Jan 12, 2023
Quick and easy!
The only thing: the box used to send the goods was 4times too big. Use appropriate boxes to support environment.
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Verified review
9 days ago
Found a pair of Padel shoes that I wanted, at a very reasonable price.
They were delivered by UPS. Fast and straight forward.
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Verified review
Jan 12, 2023
Vast variety of tennis goods within the site. Quick shipment and fast delivery. The parcel contained exactly what was order.
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