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Top positive review
Oct 29, 2023
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As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.
I ordered NIKE NEW BALANCE 996 V5 PARIS CLAY COURT SHOES 41,5 tennis shoes with order no 500201740, but instead, you sent me the white shoes NIKE 8MM. Please correct your mistake and send me the tennis shoes that I have ordered and paid invoice no 23206220. One week ago L sent back the error delivery and despite sending you 2 e-mails asking when I would get my order I did not receive any information. I am very disappointed by your service I deeply regret that i placed oredr to your company, Andrzej Klimpel
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Foarte multumit de produs,si livrare
Foarte multumit de produs.
Pret bun.
Livrare foarte rapida
Recomamd cu caldura.
Multumesc Tenisspro.
Succes
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4 days ago
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5 days ago
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I placed the order on April 8th, and today, April 16th, I still haven't received an email with the tracking number. My order is taking too long
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Answer by tennispro.eu
3 days ago
Good Morning,
According to the carrier, your package was delivered on 12.04.2024. Kindly let us know if this is not the case so that we may investigate further. Wishing you a great day.
Best regards,
Customer Satisfaction Team
5 days ago
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I was dissapointed as I was not being informed about the progress of my order and shipment.
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Answer by tennispro.eu
3 days ago
Good Morning,
Thank you for your feedback. Sadly, we are experiencing technical issues, hindering real-time status update of packages on our website. We apologise for this. Please note that your order was prepared and shipped on 09.04.204. It should be delivered before the end of the week. We apologise for the inconvenience caused.
Best regards,
Customer Satisfaction Team
6 days ago
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7 days ago
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Great store!
Client since few years, never missed an order, shipping was very good. My last order I messed it up, asked for help and I had excellent support from Taylor. Thank you very much! Very good store!
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