TrustmarkValid
TrustmarkValid
certified since: Feb 11, 2022
updated on: Sep 30, 2022
euroflorist.de/en is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At euroflorist.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more
Reviews for euroflorist.de/en
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 11, 2022
I want to compliment florist that particularly has worked with me. And message me informing, that he is out of flowers that I have ordered, asking if I will be ok with Substitutin with different ones. I was Pleasantly surprised that this company is trying so hard to for feel my order and consult me, where we continent’s a part 👍🏼 This tremendous progress for me personally and I will be with confidence using your business in future again 😉💕
Read more
Report review
Show all positive reviews
the most relevant critical review
Dec 27, 2021
Terrible as Birthday flowers never arrived!
I ordered from U.K. for delivery to Frankfurt Deutschland. Gave der man contact mobile/ handy number and information to leave with a neighbour. My partner stayed in all day and the after 17:00hrs delivery was attempted and no call to the contact and no flowers left with neighbour. When the recipient contacted the flower shop they said they were unable to redeliver (deliver Which I had paid for) the recipient has no transport and was told she had to pick up the flowers??? EUROFLORIST took over 24hrs to reply to my email, customer services said they could do nothing and then never replied when I requested a full refund which I was entitled to. Avoid EUROFLORIST
Read more
Report review
Show all critical reviews
Reviews for euroflorist.de/en
Verified review
Jul 19, 2022
Flowers were not delivered
Report review
Verified review
Jun 21, 2022
The flowers were sent back to the store after a supposedly failed attempt to deliver them. The recipients address was correct and there was a person in the apartment that day. I then explained my predicament to the store but they just sent a generic response that didn’t resolve the issue.
Report review
Verified review
Jun 1, 2022
Arrived late - the day after the birthday, and a very uninteresting bouquet. Just thrown together in my opinion. Nothing like the display shown on the website.
Report review
Verified review
Jun 19, 2022
I ordered twice paid for stuff and they were not recieved or refunded after sending emails I am not happy
Report review
Verified review
Jun 9, 2022
Never delivered my order and not return money even for additional items which was returned to them
Report review
Verified review
Jun 29, 2022
Report review
Verified review
Dec 27, 2021
Terrible as Birthday flowers never arrived!
I ordered from U.K. for delivery to Frankfurt Deutschland. Gave der man contact mobile/ handy number and information to leave with a neighbour. My partner stayed in all day and the after 17:00hrs delivery was attempted and no call to the contact and no flowers left with neighbour. When the recipient contacted the flower shop they said they were unable to redeliver (deliver Which I had paid for) the recipient has no transport and was told she had to pick up the flowers??? EUROFLORIST took over 24hrs to reply to my email, customer services said they could do nothing and then never replied when I requested a full refund which I was entitled to. Avoid EUROFLORIST
Report review
Verified review
May 16, 2022
Ordered flowers for my girlfriends birthday and euro florist delivered a day late missing her birthday. Euro florist did not give me notification it would be late and was not able to deliver on their so called "guarantee". When I sent an email asking euroflorist for a full or partial refund they made excuses and refunded me nothing. They offered a 10 euro discount on a future order, but why would I ever order with them again if they can't deliver on time and have terrible customer service? The only thing that would change my opinion is if they admitted their mistake and provided a full refund. DO NOT ORDER FROM EURO FLORIST!!!!
Report review
Verified review
May 25, 2022
When you have an anniversary and they cannot deliver at the desired day they'd better change proffesion...
When they blame DHL for the delay they don't even understand that they blame themselves for their choice to use DHL...
I paid them so many times and now they say they cannot refund.
Never again...
They only care about money and I hope they soon go out of business...
Report review
Verified review
May 13, 2022
Flowers arrive 5 day's after Mother's Day for my 94 year old mother, even though Euroflorist confirmed they could deliver on time. They apologised first time and confirmed the flowers would be delivered ASAP. I wrote again yesterday and had no reply. The flowers were nothing like what was requested. Won't be using them again. Poor service and poor value for money.
Report review
Verified review
Feb 14, 2022
I wanted to give euroflorist one more try after they failed to deliver the Mother's Day flowers and I had to fight to get my money back. I chose the most expensive option for the bouquet and the total came up to €70. Unfortunately, the bouquet my mother received for her birthday wasn't even close to what I ordered.
Report review
Verified review
Mar 4, 2022
Ich bin sehr unzufrieden mit Ihrem Service, ich wollte meine Schwester überraschen, ich erwähnte, dass ich vor dem Absenden der Bestellung anrufen sollte, aber Sie haben nicht angerufen, Sie sind gegangen, ohne die Bestellung an den Adressaten zu liefern.
Report review
Verified review
Apr 3, 2022
Today I received an email asking me to leave a review for a delivery that they never completed. They have been delivering my bouquet for a week now, but they can’t deliver it in any way ... When you deliver, I will definitely write.
Report review
Verified review
May 9, 2022
I didn’t receive the flowers!!!
Are you kidding me?
I wrote the address and the phone number and asked to contact before delivery
And no one came and no one contact!!!
It’s been 6 days and no flowers till now
Report review
Verified review
Apr 28, 2022
my gift was not delivered when paid to be delivered.
So once it arrived, the receiver was on holiday so will not see the flowers before they die. Such a shame and waste of alot of money. I was hoping for better.
Report review
Verified review
Mar 14, 2022
what you can do is deliver my 10 days order of flowers on Womens day that is untill today didnt arrive! probably the flowers are now dead and ready to resead what a joke ! really its a joke!
Report review
Verified review
Feb 2, 2022
The bunch of flowers did not look at all like the one I ordered. Very disappointing. But I must say it was the first time this happened. And hopefully the last.
Report review
Verified review
May 15, 2022
Flowers arrived with several dead flowers and the rest looked very bad
Report review
Verified review
Apr 23, 2022
Failed to deliver birthday flowers for days post the event.
Report review
Verified review
Feb 24, 2022
Flowers arrived 2 days later, without any prior notice
Report review