iskovital.comReviews

Hello, thank you for your order, although we're sorry to hear you are not happy with the delivery time: we ship from The Netherlands, our estimated delivery time to Germany is 4/6 business days, please also check our FAQ at this link: https://iskovital.com/pages/faq#orders I can see your order has been delivered to you this morning. This is in 5 business days which is fully inside timings we mention. Please feel free to contact our Customer Service team in case you'll need any further assistance (support@iskovital.com), they will be happy to help. Best regards.

Hi Steve, Thanks for your feedback. We will contact you to understand what happen and find a good solution together. Kind Regards

Hi There, Thanks for your review. It was a real struggle to clear our merchandise into the UK in the last couple of months. We are happy to say that we have resumed our operations into the UK and orders are being smoothly fulfilled. We are sorry to hear that you had a bad experience, hopefully our customer service could support you with your issue. Best regards

Dear Sheila, I am so sorry to hear that it took long to get back to you, our customer support got suddenly overloaded since Brexit took place and we are trying to manage all the hurdles. I am glad to see we could help you eventually. Once again, apologies for the inconvenience. Best wishes

Hi, our apologies that you did not receive an answer to your question yet. The delivery probably got delayed due to COVID-19 measurements. Our customer service team will find out where your order is and they will respond to your email today.

Dear Bernard, we're sorry to hear that our products don't meet your expectations. Our Customer service team will contact you to see if you can be refunded for this matter. Have a nice day.

Hi Ingrid, I'm very sorry that the masks didn't arrive and that our service was not helpful. Our customer service team will get in touch with you asap.

Hi Anne. I'm sorry that you're disappointed in our services. Our customer service will get in touch with you!

Hi Gillian, Our customer service team will look into this and get back to you!

Hi Christina, Thanks for your review and feedback, this is very important for us. Our customer support team will reach out to you. Best regards

Hi Anna, thank you for your feedback. This sounds like a manufacturing fault. Our customer service team will contact you to solve this problem.

Hi Jackie, So sorry that you did not receive your items. Our customer service team will get in touch with you asap!

Dear Tom, we're sorry to hear that you did not receive your order yet. The postal companies are extremely busy due to COVID-19 and its restrictions. We will investigate the location of your parcel and our customer service team will get in touch with you soon!

Hi Danny, Thanks for your review. We are sorry to hear about your wait. Our customer support team has reached out to you via email. Best regards

Dear Nicole, I'm very sorry to hear that the size is too small and you did not receive support from our team. We will make sure that our customer service team solves this issue on Monday. Have nice day

Dear Elizabeth, I am sorry that we could not get back to you in good time, I have seen that our customer support team have reached out to you eventually. Thanks for understanding. I wish you all the best.

Hi Janie, this sounds like a manufacturing error. Our customer service team will contact you to send you replacements or refund you for your order.