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Top positive review
Jan 8, 2024
Verified review
Oh man....................what a wonderful shop.
I have been buying quality items for my motorcycles and motorcycle travels since soon after the shop existed.
So great selection.
It would be hard to say would should be bettered.
But sometimes when I have been fond of a product for years, it suddenly disappears.
It would be great if Louis was better at leaving these products on the site and if non-available, point in directions of what could replace this product.
Maybe also more motorcycle model specific items to fit such as bash plates, luggage racks, crash bars, bar rizers, seats, footpegs etc. etc.
I will get back.
;-)
Dear Louis - moto.dk,
First i bought a KN filter on Louis website, everything went OK.
Then I made another order on your website for some hepco-becker items. I made the order 14th of Aug, on the 16th of Aug you withdrew the full amount (approx 500 euro) from my acount and then nothing... no order number, no status e-mail, nothing! It's now the 25th of Aug, please give me / your costumer a status update.
Kind regards,
Tine Falk
Thanks for your opinion .
According to the track and trace information your order is still on the way .Thanks for your patience .
Aug 24, 2023
Verified review
Dear Louis - moto.dk,
First i bought a KN filter on Louis website, everything went OK.
Then I made another order on your website for some hepco-becker items. I made the order 14th of Aug, on the 16th of Aug you withdrew the full amount (approx 500 euro) from my acount and then nothing... no order number, no status e-mail, nothing! It's now the 25th of Aug, please give me / your costumer a status update.
Kind regards,
Tine Falk
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Answer by louis-moto.dk
Aug 25, 2023
Thank you for your review.
The two products had to be ordered from the supplier.
The minirack was shipped to you today and we expect to receive the decorative bracket in calendar week 36.
Sep 28, 2023
Verified review
I bought a Bell Bullitt, but the cheekpads that came with the helmet were too big for me, so I wanted to exchange them for a smaller pair. According to the customer service wasn’t possible. They told me I had to buy a new pair of cheekpads. This I think is poor service.
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Answer by louis-moto.dk
Sep 28, 2023
Thank you for your review.
There are no cheek pads or head pads for fine-tuning (if the helmet in question does not fit perfectly) in the scope of delivery of any of the helmets available from us.
These parts for adjusting the fit of the respective helmet must always be purchased as an option. We ask for your understanding in this regard.
Greetings from Hamburg - Your Detlev Louis Team
Sep 1, 2023
Verified review
Der manglede et monterings beslag i æsken.
Efter en del mails frem og tilbage, sendte de et forker. Så har bestilt beslaget i en anden shop
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Sep 29, 2023
Verified review
Jeg har lige købt en Caberg Avalon hjelm, men den kom hverken i sin originale kasse og havde heller ikke en original hjelmpose med.
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Answer by louis-moto.dk
Oct 4, 2023
Tak for din anmeldelse.
Vi beklager, at varerne ikke var i den originale kasse, og at tilbehøret i form af hjelmtasken manglede. Vi sender naturligvis denne hjelmpose gratis inden længe og takker for din forståelse.
Med venlig hilsen fra dit Detlev Louis-team
Aug 1, 2023
Verified review
DELIVERY time is way to slow - from order to recieving - 13days.
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Answer by louis-moto.dk
Aug 1, 2023
Dear Sir
We apologise for any inconvenience caused. We hope that the delivery of your next order will be faster.
Your Louis Team
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