Deplain had the best price for the Flos Chiara Table Lamp. The sales staff reassured me that despite the steep discount, the item was authentic. It was delivered within the original quoted time frame, which was about 2 months. It came in 2 separate boxes, which were shipped the same day, but received a day apart. I was not aware of this, but happy they came very well wrapped and in branded boxes. I'm in the US and I didn't realize the lamp would have an EU plug. No worries, I have purchased an adapter. I will shop with Deplain again as the transaction was smooth and my lamp is beautiful.
Report review
Verified review
Mar 19, 2023
I recently purchased a Davide Groppi lamp from the shop, it came really fast and l love the light.
Report review
Verified review
Mar 18, 2023
Excellent customer service. The team was very responsive.
Amazing pricing and excellent service! I was nervous initially, worried it might be a fraud after getting an incredibly attractive quote for the 2 Poltrona Frau Archibald chairs. Gianluca was such a pleasure to work with. He was courteous and explained all of the details of the oversea transaction very clearly. I received these beautiful chairs in perfect condition after 2 months. Good things are worth waiting for!
Report review
Verified review
Jul 17, 2022
Fabulous service and amazing sofa from Edra. Dealt with Giuseppe who was great in assisting me in my choice and purchase of this expensive purchase. Freight and delivery to Australia was included in quote and tracking provided so that I could be kept up to date. Highly recommend this online store for designer Italian furniture. Happy with timelines and entire process. Look forward to ordering from Deplain again.
Report review
Verified review
Nov 4, 2022
Got our Edra sofa from Deplain for our new apartment, it is nothing but perfection, every thing went perfectly smoothly. Giuliana provided excellent and timely advice. Shipping is also wonderfully organized. Will definitely come back to Deplain for my future furniture purchases!
Report review
Verified review
Dec 24, 2022
We’ve acquired Italian leather furniture from DePlain twice. Sales people are responsive and knowledgeable. They will also provide samples of the leather to ensure you select the best color for your decor. Excellent prices.
Report review
Verified review
Jul 25, 2022
Spedizione veloce. Il carone di imballaggio durante il viaggio si è un.po' sciupato, trattandosi di un regalo avrei preferito fosse spedito con un involucro protettivo che lasciasse il cartone originale in buono stato
Report review
Verified review
Sep 18, 2022
It has been amazingly easy and enjoyable to work with the people at dePlain. They have worked through all of our lighting details and timelines and have been a pleasure from the beginning.
Report review
Verified review
Nov 22, 2022
Giulian was a great pleasure to work with and made may experience, molto piacevole. I love the chair, and the freight company was top shelf as weel.
Report review
Verified review
Nov 14, 2022
Whole transaction was smooth from ordering to delivery. Questions were answered promptly. Excellent buyer experience. Thank you.
Report review
Verified review
Sep 6, 2022
Very responsive and excellent professional service. Very competitive and have relationships with many high end brands
Report review
Verified review
Nov 22, 2022
Always reachable fast response and trustworthy.
More transparent communication.
Report review
Verified review
Sep 17, 2022
Amazing response times and fantastic customer service.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.