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Deplain.comReviews

: 198Excellent

4.85

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 3, 2021
updated on: Nov 26, 2022
Deplain.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Deplain.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 3, 2021
updated on: Nov 26, 2022
Deplain.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Deplain.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Deplain.com

39 verified reviews in the last 12 months

198 total reviews
This is how we ensure that reviews come from real consumers.

Reviews for Deplain.com

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(34)
 Verified review
Nov 4, 2022
Got our Edra sofa from Deplain for our new apartment, it is nothing but perfection, every thing went perfectly smoothly. Giuliana provided excellent and timely advice. Shipping is also wonderfully organized. Will definitely come back to Deplain for my future furniture purchases!
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 Verified review
13 days ago
Whole transaction was smooth from ordering to delivery. Questions were answered promptly. Excellent buyer experience. Thank you.
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 Verified review
4 days ago
Always reachable fast response and trustworthy. More transparent communication.
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 Verified review
Nov 6, 2022
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 Verified review
Sep 18, 2022
It has been amazingly easy and enjoyable to work with the people at dePlain. They have worked through all of our lighting details and timelines and have been a pleasure from the beginning.
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 Verified review
Sep 6, 2022
Very responsive and excellent professional service. Very competitive and have relationships with many high end brands
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 Verified review
Sep 6, 2022
5 star service!
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 Verified review
Sep 17, 2022
Amazing response times and fantastic customer service.
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Sep 17, 2022
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Sep 17, 2022
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Sep 17, 2022
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 Verified review
Jul 17, 2022
Fabulous service and amazing sofa from Edra. Dealt with Giuseppe who was great in assisting me in my choice and purchase of this expensive purchase. Freight and delivery to Australia was included in quote and tracking provided so that I could be kept up to date. Highly recommend this online store for designer Italian furniture. Happy with timelines and entire process. Look forward to ordering from Deplain again.
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 Verified review
Mar 3, 2022
We ordered multiple designer sofas delivered to Switzerland and I can only recommend dePlain. Giuseppe was super helpful in explaining all the details of the product and getting our order perfect. The communication was quick and the delivery was on time. I was a bit nervous ordering such a big amount in an online company, but the reviews reassured me. I would definitely order from them again.
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 Verified review
Feb 2, 2022
I purchased a Cassina Bramante cabinet from them. It came without any issue and with the delivery as promised. I would work with them again because their prices were lower than the showroom here in LA!
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 Verified review
Jan 24, 2022
Giuliana was dedicated and when o had a shipping issues she stayed on the issue until it was resolved. She was attentive and responsive from the very beginning. I highly recommend this company.
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 Verified review
Feb 2, 2022
Prezzi giusti, ottimo servizio, sempre disponibili e gentili. Consegna entro i termini pattuiti. Molto bene.
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 Verified review
Jan 22, 2022
Purchased an expensive Flos lamp, not in stock at the time of ordering. Great communication and client support. The lamp was delivered to Luxembourg with double boxing in perfect condition. Price was lower than elsewhere, hence very happy with my purchase.
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 Verified review
Jan 24, 2022 
Thanks to the system used at deplain and the shipment via DHL, I was always informed about the development. In addition, with deplain the order was processed immediately; all goods corresponded exactly to the order and arrived without damage.
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 Verified review
Jan 22, 2022
Product exactly as described - faster delivery than expected - responsive customer service center with long opening hours —> top interior design retailer
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 Verified review
Dec 9, 2021
Guiliana who was our contact person was excellent! Very fast and devoted to help us in the best possible way!
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