euroflorist.at/enReviews:
49 reviews in the last 12 months86 total reviews
Good
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Top positive review
Dec 12, 2022
Verified review
The flower delivery was great. My personal suggestion would be if the florists can share a photo of the flowers at the time of delivery. It would be helpful for people in long distance relationships.
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Top negative review
Jun 21, 2023
Verified review
Expectation /reality.
Ordered 2 bouquets on Tuesday with a delivery on Friday. Each ~€60 and a €8.99 delivery for each (I did have a 10% discount promo).
One didn't arrive. The second was nowhere close to the original. I know the looks may vary, but not to such an extend? Why bother selecting a specific style if you get whatever is available?
Customer service is pretty useless. Needed daily calls and emails to get anything out.
The bouquet that never arrived was eventually refunded in full. For the second got a 50% refund (thank god there was a record of one bless her soul customer executive who agreed it is completely different and who promised a refund, because one weasy little man wanted to offer a 20% code for another purchase, claiming that the bouquet was within their expected variation of the colours).
Bottom line- buy the bouquet from a florist. The chances you will get what you ordered from these guys is low and you will struggle to get your cash back (even if u will).
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Reviews for euroflorist.at/en
Mar 9, 2023
Verified review
Great service!🙂
It put a smile on a face that was a bit far...🙂
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HK
Hedwig K.
Linz
Jul 7, 2023
Verified review
Alles hat super geklappt und sich meine Tante sehr gefreut.
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Answer by euroflorist.at/en
Jul 11, 2023
So eine nette Bewertung! Wir sind sehr glücklich die Möglichkeit gehabt zu haben Sie von der schnell aber professionell ausgeführten Bestellung sowie der Qualität unseres Floristen zu überzeugen. Vielen Dank für das kurze Niederschreiben Ihrer Erfahrung und für Ihre warmen Worte, es war uns eine Freude Ihnen geholfen zu haben dem Empfänger etwas Gutes zu tun.
May 1, 2023
Verified review
The service was prompt and the flowers lovely.
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Answer by euroflorist.at/en
May 4, 2023
Hello!
Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order.
Warm regards,
Customer Service Team Euroflorist
Feb 20, 2023
Verified review
Superb service keep it up guys. You rock!
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Nov 30, 2022
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Excellent efficient easy service.
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Apr 30, 2023
Verified review
Great service and value
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Answer by euroflorist.at/en
May 4, 2023
Hello!
Thank you for taking the time to review us. We are happy to hear that we could impress you with our service and would be happy to welcome you back to our Webshop for future flower greetings.
Warm regards,
Customer Service Team Euroflorist
Dec 7, 2022
Verified review
Very satisfied
Very quick delivery
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Jul 18, 2023
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Answer by euroflorist.at/en
Jul 20, 2023
Dear Patry,
Thank you for taking the time to review us. We are happy to hear that we could impress you with a fast and fresh delivery and would be happy to welcome you back to our Webshop for future flower greetings.
Warm regards,
Customer Service Team Euroflorist
Jul 7, 2023
Verified review
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Answer by euroflorist.at/en
Jul 11, 2023
Thank you so much for your order and for quickly reviewing it. We hope to be of service again in future.
Jun 1, 2023
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Answer by euroflorist.at/en
Jun 9, 2023
Guten Tag,
Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder!
Herzliche Grüße,
Kundenservice Team Euroflorist
May 1, 2023
Verified review
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Answer by euroflorist.at/en
May 4, 2023
Hello!
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Feb 21, 2023
Verified review
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Answer by euroflorist.at/en
Sep 21, 2023
thank you!
Feb 20, 2023
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Answer by euroflorist.at/en
Sep 21, 2023
thank you!
Feb 14, 2023
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Answer by euroflorist.at/en
Sep 21, 2023
thank you!
Jan 26, 2023
Verified review
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Answer by euroflorist.at/en
Sep 21, 2023
Thank you!
Jan 1, 2023
Verified review
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Dec 25, 2022
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Dec 21, 2022
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Jun 21, 2023
Verified review
Disaster. Never again.
Expectation /reality.
Ordered 2 bouquets on Tuesday with a delivery on Friday. Each ~€60 and a €8.99 delivery for each (I did have a 10% discount promo).
One didn't arrive. The second was nowhere close to the original. I know the looks may vary, but not to such an extend? Why bother selecting a specific style if you get whatever is available?
Customer service is pretty useless. Needed daily calls and emails to get anything out.
The bouquet that never arrived was eventually refunded in full. For the second got a 50% refund (thank god there was a record of one bless her soul customer executive who agreed it is completely different and who promised a refund, because one weasy little man wanted to offer a 20% code for another purchase, claiming that the bouquet was within their expected variation of the colours).
Bottom line- buy the bouquet from a florist. The chances you will get what you ordered from these guys is low and you will struggle to get your cash back (even if u will).
Report review
Answer by euroflorist.at/en
Jun 22, 2023
Hallo,
Vielen Dank für Ihre Bestellung und Ihr Feedback.
Wir bedauern sehr zu hören, dass Sie mit unserem Service nicht zufrieden sind. Da uns Ihre Zufriedenheit extrem wichtig ist, wären wir Ihnen sehr dankbar, wenn Sie uns eine Email an info@euroflorist.de zukommen lassen könnten und auch bitte die Rechnungsnummer schicken, damit wir Ihrer Reklamation umgehend nachgehen können. Wir werden uns nach dem Erhalt der Email so schnell wie möglich wieder mit Ihnen in Verbindung setzen.
Für jegliche entstandenen Unannehmlichkeiten möchten wir uns in aller Form entschuldigen und hoffen von Ihnen zu hören.
Herzliche Grüße
Kundenservice Euroflorist
Jan 18, 2023
Verified review
The floral arrangement does not look at all as what I booked. I feel robbed paying 47 euros for this bouquet. I demand a compensation.
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