euroflorist.at/enReviews:
49 reviews in the last 12 months86 total reviews
Good
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Top positive review
Dec 12, 2022
Verified review
The flower delivery was great. My personal suggestion would be if the florists can share a photo of the flowers at the time of delivery. It would be helpful for people in long distance relationships.
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Top negative review
Jun 21, 2023
Verified review
Expectation /reality.
Ordered 2 bouquets on Tuesday with a delivery on Friday. Each ~€60 and a €8.99 delivery for each (I did have a 10% discount promo).
One didn't arrive. The second was nowhere close to the original. I know the looks may vary, but not to such an extend? Why bother selecting a specific style if you get whatever is available?
Customer service is pretty useless. Needed daily calls and emails to get anything out.
The bouquet that never arrived was eventually refunded in full. For the second got a 50% refund (thank god there was a record of one bless her soul customer executive who agreed it is completely different and who promised a refund, because one weasy little man wanted to offer a 20% code for another purchase, claiming that the bouquet was within their expected variation of the colours).
Bottom line- buy the bouquet from a florist. The chances you will get what you ordered from these guys is low and you will struggle to get your cash back (even if u will).
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Reviews for euroflorist.at/en
Nov 7, 2023
Verified review
A very quick response to my query about the delivery tracking link.Would it be possible to access the link a little easier,otherwise a faultless service,well appreciated.Thank you very much.
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Answer by euroflorist.at/en
Nov 7, 2023
Hello,
Thank you for your order and your feedback.
We are very sorry to hear that you are not happy with our service. Since your satisfaction is extremely important to us, we would be very grateful if you could send us an email to info@euroflorist.de and also please send the invoice number so that we can investigate your complaint immediately. We will get back to you as soon as possible after receiving the email.
We sincerely apologize for any inconvenience caused and hope to hear from you.
Warm regards
Euroflorist Customer Service
Oct 29, 2023
Verified review
I liked the prompt service and delivery. The lily that I bought as a gift was advertised as medium but while healthy I think it was a little small.
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Answer by euroflorist.at/en
Oct 30, 2023
Hello,
Thank you for your order and your feedback.
We deeply regret to hear that the delivered flowers did not meet your expectations.
Please be assured that the quality of flowers delivered by our florists is extremely important for us, hence, we would highly appreciate if you could share a picture of the flowers so we can follow up on this. The email address is info@euroflorist.de.
Please take our apologies for any caused inconveniences and disappointment, certainly, we will further assist you as quickly as possible once we received the picture.
We hope to hear from you soon.
Warm regards,
Customer Service Team Euroflorist
Oct 23, 2023
Verified review
Delivery was quick and direct to the recipient.
What I didn't like is that in my profile, it was almost impossible to enter my Australian address.
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Answer by euroflorist.at/en
Oct 24, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 26, 2023
Verified review
Flowers delivered on time & its beautiful. Could have indicated the name of who actually received it when the recipient was not around.
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Answer by euroflorist.at/en
Oct 27, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
SD
Sue D.
Durham
Oct 6, 2023
Verified review
Easy website. Relative state that the funeral flowers delivered were beautiful.
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Answer by euroflorist.at/en
Oct 9, 2023
Hello,
So nice to read that you were fully satisfied with the order process and of course the flowers.
Warm regards,
Customer Service Team Euroflorist
Oct 20, 2023
Verified review
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Answer by euroflorist.at/en
Oct 20, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 20, 2023
Verified review
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Answer by euroflorist.at/en
Oct 20, 2023
Hello,
Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order.
Warm regards,
Customer Service Team Euroflorist
Oct 11, 2023
Verified review
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Answer by euroflorist.at/en
Oct 11, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
JM
Jon M.
Maria Enzersdorf
Oct 3, 2023
Verified review
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Answer by euroflorist.at/en
Oct 5, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Sep 21, 2023
Verified review
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Aug 21, 2023
Verified review
Was very quick delivery and flowers where lovely 👍
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Answer by euroflorist.at/en
Aug 23, 2023
Dear Mickqb,
Thank you very much for your nice review and for sharing your experience regarding your order.
We are very happy to have convinced you of our service and hope you will be thinking of us when you are thinking of sending flowers again.
Warm regards,
Customer Service Team Euroflorist
Dec 12, 2022
Verified review
The flower delivery was great. My personal suggestion would be if the florists can share a photo of the flowers at the time of delivery. It would be helpful for people in long distance relationships.
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Jul 7, 2023
Verified review
Ordered flowers for a colleague in Austria from England and they arrived 30mins after ordering. She took pictures of them and sent them to me and they looked lovely.
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Answer by euroflorist.at/en
Jul 11, 2023
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order. Hopefully, until next time you feel like sending flowers!
Feb 19, 2023
Verified review
overall very good experience
It would be great if the possibility to schedule delivery time could be given
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Mar 22, 2023
Verified review
Beautiful flowers, perfect service.
Beautiful flowers, delivered at 11am, left at door as requested.
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Mar 9, 2023
Verified review
Great service!🙂
It put a smile on a face that was a bit far...🙂
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HK
Hedwig K.
Linz
Jul 7, 2023
Verified review
Alles hat super geklappt und sich meine Tante sehr gefreut.
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Answer by euroflorist.at/en
Jul 11, 2023
So eine nette Bewertung! Wir sind sehr glücklich die Möglichkeit gehabt zu haben Sie von der schnell aber professionell ausgeführten Bestellung sowie der Qualität unseres Floristen zu überzeugen. Vielen Dank für das kurze Niederschreiben Ihrer Erfahrung und für Ihre warmen Worte, es war uns eine Freude Ihnen geholfen zu haben dem Empfänger etwas Gutes zu tun.
May 1, 2023
Verified review
The service was prompt and the flowers lovely.
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Answer by euroflorist.at/en
May 4, 2023
Hello!
Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order.
Warm regards,
Customer Service Team Euroflorist
Feb 20, 2023
Verified review
Superb service keep it up guys. You rock!
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Nov 30, 2022
Verified review
Excellent efficient easy service.
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