neuhauschocolates.com/en_BE
Reviews:

278 reviews in the last 12 months2,016 total reviews  

4.95
Excellent
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Top positive review

Dec 4, 2023
 Verified review
Neuhaus chocolates are perfect balance of richness and smoothness that left my taste buds dancing with joy. The customer service provided by Neuhaus is exceptional. Their team (Maïté) goes above and beyond to ensure a seamless and satisfying experience. It's evident that Neuhaus values its customers and is dedicated to delivering not only exceptional chocolates but also outstanding service. I highly recommend Neuhaus to anyone seeking a premium chocolate experience with top-notch customer care.

Top negative review

Sep 14, 2023
 Verified review
Dear Sir: I placed an order on september 7th and requested, if possible, that it be delivered on sunday, september 10th, as it was my daughter's birthday. I was informed that sunday deliveries were not available, but that it would be delivered within 3 business days. They never told me that the order had to be shipped from Belgium and that i would have to wait 4 business days for delivery. Today is tuesday, september 12th, and according to the tracking, it has not yet arrived in the UK. I find this lack of professionalism on the company's part. it would have been more professional to inform the customer that they could not deliver the order on the requested date because it was shipping from Belgium. I placed this order at this store due to its proximity to where my daughter is studying, but I made a mistake. next time, I will shop at Harrods, as they guaranteed timely delivery.
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Reviews for neuhauschocolates.com/en_BE

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DG
Diego G.
Brussels
Nov 9, 2023
 Verified review
Fast an easy to trade.
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Answer by neuhauschocolates.com/en_BE
Nov 17, 2023
Top!
Aug 26, 2023
 Verified review
It's perfect like this
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Answer by neuhauschocolates.com/en_BE
Sep 14, 2023
Perfect
Oct 30, 2023
 Verified review
Chicolates very good.
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Answer by neuhauschocolates.com/en_BE
Nov 16, 2023
Thank you for the feedback!
KJ
Kajsa J.
Trollhättan
Oct 17, 2023
 Verified review
Very fast delivery.
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Answer by neuhauschocolates.com/en_BE
Nov 16, 2023
Great to hear!
May 30, 2023
 Verified review
Absolutely perfect!
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Answer by neuhauschocolates.com/en_BE
Jun 26, 2023
Perfect!
May 2, 2023
 Verified review
Nothing to complain
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Sep 12, 2023
 Verified review
Alles is perfect.
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Answer by neuhauschocolates.com/en_BE
Sep 14, 2023
Perfect!
BR
Basil R.
Bad Tölz
Apr 11, 2023
 Verified review
Very fast service
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Nov 14, 2023
 Verified review
Great service
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Answer by neuhauschocolates.com/en_BE
Nov 17, 2023
Great!
JP
Jana P.
Bratislava
Nov 7, 2023
 Verified review
Fast delivery
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Answer by neuhauschocolates.com/en_BE
Nov 17, 2023
Top!
Aug 18, 2023
 Verified review
Top service
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Answer by neuhauschocolates.com/en_BE
Aug 21, 2023
Great to hear, thank you 🙏
Aug 18, 2023
 Verified review
Excellent
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Answer by neuhauschocolates.com/en_BE
Aug 21, 2023
🙏
Nov 14, 2023
 Verified review
👍👍👍👍
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Answer by neuhauschocolates.com/en_BE
Nov 17, 2023
Top!
May 26, 2023
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….

….
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Answer by neuhauschocolates.com/en_BE
Jun 28, 2023
👌
Feb 27, 2024
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Answer by neuhauschocolates.com/en_BE
Mar 4, 2024
Thank you for the 5 stars!
Nov 28, 2023
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Nov 28, 2023
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Nov 25, 2023
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Nov 22, 2023
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Nov 21, 2023
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