neuhauschocolates.com/enReviews

: 1,519Excellent

4.88

Reviews for neuhauschocolates.com/en

302 verified reviews in the last 12 months

1,519 total reviews
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the most relevant positive review


4 months ago 
Neuhaus are the best. My only problem is that with Brexit I can receive only for the value of maximum Euro 150. As I often want to buy more than this I have to make multiple orders thus repeating the payment handlings which are cumbersome. Why can Neuhaus not accept a large order and divide it in the shop so that several deliveries can be made without British dues. My credit card was recently stopped by Neuhaus because I made several payments in a short time which perhaps you found this suspicious. Do not put Brexit burden to your client.
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the most relevant critical review


5 months ago 
I would like to rate the chocolate but it has yet to be delivered. Neuhaus’ chosen company UPS have been unable to act on an instruction to deliver to a UPS collection point. They offer apologies but no action. Sadly I have had no support from Neuhaus’ customer service either. After this sorry experience I have decided to stop buying Neuhaus chocolate. While pervious purchases have been delicious, this sort of experience leaves a bad taste in the mouth. https://www.facebook.com/254239141265334/posts/5096876143668252/?d=n
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Reviews for neuhauschocolates.com/en

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(281)
 Verified review
19 days ago 
el chocolate es extraordinario y el envio perfecto, Gracias
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Answer by neuhauschocolates.com/en
18 days ago
Great to hear, thank you 🙏
 Verified review
1 month ago
Steeds super service. Doe zo voort.
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Answer by neuhauschocolates.com/en
25 days ago
Bedankt voor het compliment! We doen ons best ;-)
 Verified review
16 days ago 
All is excellent, grazie.
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Answer by neuhauschocolates.com/en
15 days ago
Perfect! 👌
 Verified review
21 days ago
Schnelle Lieferung
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Answer by neuhauschocolates.com/en
20 days ago
👍
 Verified review
25 days ago
Great service
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Answer by neuhauschocolates.com/en
25 days ago
Thanks!! 🙏
 Verified review
1 month ago
100% ok
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Answer by neuhauschocolates.com/en
1 month ago
👍
 Verified review
1 month ago
La calidad de los productos es excepcional, así como la presentación y el cuidado en el envío. El precio es elevado, así que cualquier promoción o descuento sería bienvenido.
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Answer by neuhauschocolates.com/en
1 month ago
👍
 Verified review
2 months ago 
Lovely chocolates and amazing packaging. My only complaint is that my favourite Neuhaus (Manon Sucre Cafe!) is not available online.
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Answer by neuhauschocolates.com/en
1 month ago
Thank you for the compliment! Because the Manon Sucre is an artisanal product and we cannot guarantee its condition through an online delivery, we have decided to offer them only via our stores.
 Verified review
2 months ago 
Arrived in perfect condition: suitability packed and insulated against the hot weather. Beautiful chocolates and fantastic service.
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Answer by neuhauschocolates.com/en
2 months ago
Top!
 Verified review
2 months ago 
Delicious not cheap but worth every penny bought this lot for fathers day highly recommend and will certainly be buying again
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Answer by neuhauschocolates.com/en
2 months ago
🤩
 Verified review
2 months ago 
extraordinario, el envio muy cuidado , llegaron perfectamente a pesar del calor. el mejor chocolate del mundo, gracias
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Answer by neuhauschocolates.com/en
1 month ago
Super! Thank you for the compliment!
 Verified review
2 months ago 
Truly fast shipping, and the best chocolates in the world. Honestly exquisite, and a real pleasure.
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Answer by neuhauschocolates.com/en
2 months ago
🤩
 Verified review
1 month ago
Great! Fast delivery! Came in a thermo bag with cool pack which is great on these hot days.
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Answer by neuhauschocolates.com/en
1 month ago
Great to hear!
 Verified review
2 months ago
Good service and delivered on time. Was a gift and the recipients loved the chocolates
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Answer by neuhauschocolates.com/en
2 months ago
Super!
 Verified review
1 month ago 
Easy to shop online. fast delivery. Clear webshop and precise.
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Answer by neuhauschocolates.com/en
1 month ago
Super to hear!
 Verified review
2 months ago 
After a little problem with the first order, everything is OK!
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Answer by neuhauschocolates.com/en
2 months ago
Glad we could solve this!
 Verified review
1 month ago
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Answer by neuhauschocolates.com/en
1 month ago
👌
 Verified review
2 months ago
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Answer by neuhauschocolates.com/en
2 months ago
👍
 Verified review
2 months ago
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Answer by neuhauschocolates.com/en
2 months ago
🤩
 Verified review
2 months ago
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Answer by neuhauschocolates.com/en
2 months ago
👍