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EASY-surfshop.comReviews

: 1,740Excellent

4.82

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with Buyer Protection

certified since: 11/26/2015
updated on: 7/3/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 11/26/2015
updated on: 7/3/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for EASY-surfshop.com

370 verified reviews in the last 12 months

1,740 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 months ago
Packaging mailing box for non fragile items ( harness line , rash guard ) thumb up....well packed and wrapped... For windsurfing masks : Also thumb up... masks inserted inside rigid thick paper tube ( 2.3m long ) which is resist bending and crushing.....well packaging and wrapping....... Hope to order more items on your website easy-surfshop....in the future... Thanks very much.....
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the most relevant critical review


3 months ago
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Reviews for EASY-surfshop.com

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(6)
 Verified review
1 month ago
I have not received my ordered. It's almost 2 months.
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Answer by EASY-surfshop.com
1 month ago
Thank you for your opinion. Unfortunately, it's true, your package has been lost. This very rarely happens, but it did. We move heaven, earth and water to find your goods. We hope for a happy ending, and if that proves impossible, we'll refund your money. As a customer, you can count on us. Keep in touch, your EASY-surfshop Team
 Verified review
3 months ago
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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 Verified review
7 months ago
Two weeks hava passed already after the payment, the order has not been shipped.
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 Verified review
8 months ago 
They are trying to sell the product that is not in stock. They say they couldn't get paid to save time. Reaching by phone is impossible if they don't want to. I tried every possible way, but none of them gave an honest answer. Hakan Vanlı
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 Verified review
9 months ago
Made two orders of items that seemed to be available, paid for the items and a couple of days ago they said that the items were not available. They refunded my money but to to currency exchange, I lost about 50 euros
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Answer by EASY-surfshop.com
9 months ago
Dear Alexandros. We are sorry that this product was not available immediately for shipment. However, we think you should notice information next to the product: Delivery of this item may take more than 7 days. Ask for the lead time. We promise a discount on your next purchase order, so that you will be a satisfied Customer and don't lose 50 euros. Best Regards, EASY SURF TEAM
 Verified review
11 months ago
Shipment held up in US customs due to inadequate paperwork. Contacted Easy Surf for support, and so far they have done nothing to remedy the problem but blame FedEx. FedEx says they've tried to contact the company twice, and left messages detailing the missing information from the paperwork, but have gotten no response.
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Answer by EASY-surfshop.com
11 months ago
We have procedure and always attach inv, to the package & online system; without it we can’t proceed with shipment. I am really sorry that Fedex failed.I hope you won’t have problems with shopping from EU in the future. We are doing our best to solve problems it the 1st place. Finally your package after 1 month (3.8 already inSeattle) will be delivered to you tomorrow. Wish U all the best ES Team