EASY-surfshop.com- Logo - reviews

EASY-surfshop.comReviews

: 1,776Excellent

4.84

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 11/26/2015
updated on: 8/14/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 11/26/2015
updated on: 8/14/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for EASY-surfshop.com

357 verified reviews in the last 12 months

1,776 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 month ago 
My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
Report review

Show all positive reviews

the most relevant critical review


4 months ago
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
Report review

Show all critical reviews

Reviews for EASY-surfshop.com

Filter 
 Sort by Relevance 
(325)
(1)
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago 
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review
 Verified review
1 month ago 
My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
Report review
 Verified review
10 months ago 
They dealt perfectly with a birthday present delivery for a non-EU customer, to a 3rd party in yet another country, and were patiently helpful with guiding us through the anomaly of a 3-country transaction which is programmed for a basic 2-party transaction. (Confirmation of receipt required notifying them they needed to apply to the recipient : this was not allowed for in the on-line site prog
Report review
 Verified review
5 months ago
Packaging mailing box for non fragile items ( harness line , rash guard ) thumb up....well packed and wrapped... For windsurfing masks : Also thumb up... masks inserted inside rigid thick paper tube ( 2.3m long ) which is resist bending and crushing.....well packaging and wrapping....... Hope to order more items on your website easy-surfshop....in the future... Thanks very much.....
Report review
 Verified review
1 year ago 
* Easy shopping experience * Intuitive Website * Great Selection of Equipment * Excellent Communication * Fast Shipping through FedEx * Variety of Payment Methods I am very happy to have found the "Easy Surf Shop", will definitely come back to shop again. Harry C Scottsdale, Arizona USA
Report review
 Verified review
9 months ago 
The packaging wasn't perfect when the goods arrived - the cardboard was a bit ripped but there was no damage fortunately. Apart from that, everything was fine. I've used this website a few times and have always been happy with their service and products.
Report review
 Verified review
1 year ago
Mi primer pedido, realizado a España, llegó todo en perfecto estado. En una semana llego a casa y solo se retrasó un día de la fecha estimada. Volveré a comprar sin duda, muchas gracias a las personas de easy-surfshop sois grandes profesionales
Report review
 Verified review
1 month ago
The Easysurfshop was great, but the logistic company's communication was terrible, they were totally unreachable (invalid local mobile on the website; Polish speaking answering machine only at the HQ; no response to written requests).
Report review
Answer by EASY-surfshop.com
23 days ago
Thank you for your opinion. It is very valuable to us. We are constantly expanding our logistics and trying to improve the quality of our shipments. Next time everything will be 100% great for sure. Cheers! EASY-surfshop Team
 Verified review
5 months ago
Always got very quick feedback to my queries, and after my purchase it took only a few days to have my new board at home (delivery service always in contact to ensure I was at home to receive the item). Very good customer service!
Report review
 Verified review
1 year ago
Awesome shop, great price, got discount, shipping took 8 days fo get from Poland to UK, had to pay £62 import charges but worth it as still a great price and the wetsuit I bought was impossible to find elsewhere
Report review
 Verified review
7 months ago 
As always, I am very happy with EASY SURF Shop's fast and friend shipping, customer service and efficient service. Shipping from Poland to the USA is very quick with FedEx which they use for Global Shipping.
Report review
 Verified review
1 year ago 
Excellent!!!The best surf shop! Professional advice( equipment is really first class),friendly service, fast and trouble-free shipment !! Great email contact.Thank you so much!!!Highly recommend!
Report review
 Verified review
1 year ago 
Very good and fast communication. Excellent and fast delivery. Only improvement could be a better payment provider. It didint support creditcard/dutch payment card. But banktransfer fixed this.
Report review