I placed a first order from Korea after finding the shop online.
As I had never ordered anything from Poland before I was initially considering whether to order or not. What convinced me to order was the professional recommendation of equipment tailored to my surfing level, local and questions.
The items arrived within a few weeks and quality excellent. Also, I think the price is good compared to what I find in Korea.
I placed a second order and all items arrived well.
I will continue ordering here in the future.
One point that can be improved is to be more reactive about payment issues. My bank transfer took almost a month to arrive in Poland and be confirmed on the shop side which seems a bit long and made me worried.
But it ended up arriving so I'm happy now.
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the most relevant critical review
May 2, 2022
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Reviews for EASY-surfshop.com
Aug 16, 2022
Very good communication and fast shipping.(to Canada).
Aug 19, 2022
All very good. Very good client service and prices.
My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
Dec 10, 2021
Eccellente negozio online: prezzi competitivi, moltissima scelta, personale sempre online per dare consigli, spedizione immediata.
Avrebbero meritato il massimo del punteggio: peccato che come spedizioniere hanno scelto FedEx. Il materiale è stato spedito lo stesso giorno in cui è stato acquistato ma è giunto a destinazione più di 10 giorni dopo. Il tracking di FedEx anche ridicolo: “buchi” nel tracciamento di anche 2 giorni. Non tollerabile nel 2021. Quindi: loro bravissimi, i loro partner commerciali meno.
Mar 25, 2022
Packaging mailing box for non fragile items ( harness line , rash guard ) thumb up....well packed and wrapped...
For windsurfing masks :
Also thumb up... masks inserted inside
rigid thick paper tube ( 2.3m long ) which is resist bending and crushing.....well packaging and wrapping.......
Hope to order more items on your website easy-surfshop....in the future...
Thanks very much.....
Apr 20, 2022
EZ-Surf shop was excellent to work with. They had a good order system which was easy to navigate and understand. They shipped my product promptly with lots of feedback as to when the order would arrive. There were no surprises. The product shipped quickly arriving at my home in New York 1 week after my order. I will definitely use them again in the future.
Jul 14, 2022
The Easysurfshop was great, but the logistic company's communication was terrible, they were totally unreachable (invalid local mobile on the website; Polish speaking answering machine only at the HQ; no response to written requests).
Answer by EASY-surfshop.com
Jul 22, 2022
Thank you for your opinion. It is very valuable to us. We are constantly expanding our logistics and trying to improve the quality of our shipments. Next time everything will be 100% great for sure. Cheers! EASY-surfshop Team