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EASY-surfshop.comReviews

: 1,776Excellent

4.84

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with Buyer Protection

certified since: 11/26/2015
updated on: 8/14/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 11/26/2015
updated on: 8/14/2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At EASY-surfshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for EASY-surfshop.com

357 verified reviews in the last 12 months

1,776 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 month ago 
My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
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the most relevant critical review


4 months ago
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Reviews for EASY-surfshop.com

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(325)
(23)
 Verified review
1 year ago
Mi primer pedido, realizado a España, llegó todo en perfecto estado. En una semana llego a casa y solo se retrasó un día de la fecha estimada. Volveré a comprar sin duda, muchas gracias a las personas de easy-surfshop sois grandes profesionales
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 Verified review
1 month ago
The Easysurfshop was great, but the logistic company's communication was terrible, they were totally unreachable (invalid local mobile on the website; Polish speaking answering machine only at the HQ; no response to written requests).
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Answer by EASY-surfshop.com
24 days ago
Thank you for your opinion. It is very valuable to us. We are constantly expanding our logistics and trying to improve the quality of our shipments. Next time everything will be 100% great for sure. Cheers! EASY-surfshop Team
 Verified review
5 months ago
Always got very quick feedback to my queries, and after my purchase it took only a few days to have my new board at home (delivery service always in contact to ensure I was at home to receive the item). Very good customer service!
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 Verified review
1 year ago
Awesome shop, great price, got discount, shipping took 8 days fo get from Poland to UK, had to pay £62 import charges but worth it as still a great price and the wetsuit I bought was impossible to find elsewhere
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 Verified review
7 months ago 
As always, I am very happy with EASY SURF Shop's fast and friend shipping, customer service and efficient service. Shipping from Poland to the USA is very quick with FedEx which they use for Global Shipping.
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 Verified review
1 year ago 
Excellent!!!The best surf shop! Professional advice( equipment is really first class),friendly service, fast and trouble-free shipment !! Great email contact.Thank you so much!!!Highly recommend!
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 Verified review
10 months ago
The purchasing experience was great, the customer team is very kind and replied quickly to my answers in written and by phone. Only the shipment time took a little bit longer than I was expecting
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 Verified review
1 year ago 
Very good and fast communication. Excellent and fast delivery. Only improvement could be a better payment provider. It didint support creditcard/dutch payment card. But banktransfer fixed this.
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 Verified review
9 months ago
There were some delivery issues but Easy-Surf customer service worked well to keep up customer saisfaction. To highlight the good packing with no foam or plastic other than the packing tape.
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 Verified review
9 months ago 
Excellent shop. The whole process of ordering and delivery worked perfectly for me. The status of my order was always tracked and available in my account. I can highly recommend the shop.
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 Verified review
1 year ago
Many orders made with Easy surf shop, super service, detailed descriptions of products and accurate pictures, they take the time to alert you if any unexpected delay, I strongly recommend
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 Verified review
5 months ago
First you responded to my question live, second i got a really good deal, third i was worried about the shipping of my large package but i got it in perfect condition. I recommand.
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 Verified review
10 months ago
Very quick international delivery. Order in untouched condition. But foremost, I bought Neilpryde neoprene 100eur cheaper then it was offered in other shops, 300 instead of 400eur.
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 Verified review
7 months ago
E-shop estremamente valido: moltissimo materiale disponibile, personale competente e spesso online con cui interagire, spedizione e consegna veloci, prezzi ottimi. Perfetti.
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 Verified review
1 year ago
FedEx was a bit slow to deliver. The box was a bit damaged but everything inside was present and in good condition. Perhaps extra packing would have been better.
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 Verified review
7 months ago
I had the chance to get a nice ION wetsuit. After dispatch it has taken only two days to Hamburg. And status information was continuously pushed to me.
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 Verified review
6 months ago 
I ordered a board, within a few days it was in good condition in the Netherlands. The communication was good and pleasant. I can recommend this shop.
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 Verified review
9 months ago
That you made sure I was aware of a VAT tax and were concerned for the customer on the other end of possibly being surprised by this added charge.
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 Verified review
7 months ago
Surf-shop good equipped different articles with attractive prices. Goods arrived one day earlier compared what was forecast. Happy to shop again.
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 Verified review
6 months ago
Everything is fine. Just think about technical side of communication. Sometimes I chat parallel with two off you. Otherwise everything is good.
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