heatsupply.nl/en/- Logo - reviews

heatsupply.nl/en/ 
Reviews:

492 reviews in the last 12 months1,022 total reviews  

heatsupply.nl/en/- Logo - reviews

heatsupply.nl/en/ 
Reviews:

492 reviews in the last 12 months1,022 total reviews  

Review summary

Reviews for heatsupply.nl/en/ are consistently positive. Customers consistently highlight the fast and reliable delivery, both domestically and internationally, as a major strength. The wide selection of sauces and related products is noted as a top reason for satisfaction. Safe and careful packaging ensures products arrive intact, and the quality and taste of the sauces receive high praise for their flavors and accuracy of product descriptions. Additionally, customer service is frequently described as friendly, responsive, and helpful, and prices are generally considered fair and competitive by most shoppers. Some areas for improvement include occasional issues with packaging and mixed opinions on website usability, with reports of navigation and checkout difficulties, especially on mobile devices. A few customers mention higher shipping costs or a desire for lower thresholds for free delivery.

This text was automatically created by an AI system from user reviews.

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Reviews for heatsupply.nl/en/

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Community member 
1 Reviews
Community member 
1 Reviews

Boss

Perfect! Ordered here multiple times and the selection is top notch. A welcome addition to my life! Lots of sauces are very low calorie aswell.
Community member 
1 Reviews
Community member 
5 Reviews

No1 supplier for your heat needs!

Love you people. I love the Melindas Habanero Wing Sauce and I tried Nicks Hatsas for the first time. It's fudging delicious. Keep up the good work. I'll order again.
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
I received the wrong hot sauces. Great ordering experience, fast shipping but three sauces I didn’t order of kills the experience. Ensuring the right SKU was packed is a must.
Answer by heatsupply.nl/en/
Hi, Sorry to hear this, but our packing system still requires a lot of manual work and people do make mistakes sometimes. I guess it's human. Instead of punishing us with a 1-star review right away, we would have appreciated if you had given us the opportunity to solve the situation. Anway, we will make sure to send you the right sauces. Cheers!
Community member 
1 Reviews
Community member 
1 Reviews
They say "Super fast shipping all over Europe" Yeah, probably unlucky. But i have been waiting for the sauce for more than 20 days and i got an email that said it could take 20 days more. 40 days from Netherland to Iceland... 40 days. I can easily order from China and get it in 15-20 days. I´m not happy - Maybe DHL is just bad. But when i pay 25 euro for shipping i would think it would be quick
Answer by heatsupply.nl/en/
Hi Petur, We have 0 influence on this. DHL is one of the most reliable carriers we have ever used, but mistakes happen everywhere unfortunately. That also doesn't always have to do with the € one pays for shipping unfortunately. I think it was more fair to rate DHL in this case, but we understand the frustration. We hope DHL will solve this case asap.
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
2 Reviews
Good packaging, fast delivery
Community member 
3 Reviews
Community member 
3 Reviews
Quick service and nice products. Thanks
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
6 Reviews
Community member 
1 Reviews
Totally recommend! Delivery was quick, the bottles were carefully and individually packaged.