ecdgermany.de/en
Reviews:

47 reviews in the last 12 months155 total reviews  

4.06
Good

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Certified since: Apr 7, 2021
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ecdgermany.de/en fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Sep 25, 2023
 Verified review
My first time ordering from ECD,I highly recommend this store,ordered a dressing table lights included,fast delivery,all pieces were included easy to follow instructions, during transport a small chip was on the table,not ECD's fault,these things happen,I assembled the dressing table myself, only one person required,if I can do it anyone can,thank you ECD Germany 🙏😁

Top negative review

Jun 16, 2023
 Verified review
ECD shipped a used item (a new one was ordered and paid for). The item was returned for either a new replacement or refund. ECD made a partial refund. We chased them to refund all we had paid. After much correspondence, we contacted Amazon (we had ordered through the Amazon platform) to see if they could help us get the refund. Amazon immediately refunded the balance to 100% of the amount we had paid. The lesson here is if you are going to purchase a product from ECD, then buy it through Amazon for your own protection.
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Reviews for ecdgermany.de/en

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Jun 5, 2023
 Verified review
Way to slow still has not arrived. Waiting for 2 orders . Even after asking if they would supply my postall code to DPD They still did not supply DPD with an postcode for a delivery address wich will slow down the delivery. Sorry to say but will be my last 2 orders
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Jun 5, 2023
 Verified review
Way to slow still has not arrived. Waiting for 2 orders . They still do not supply DPD with an postcode for a delivery address wich will slow down the delivery. Sorry to say but will be my last 2 orders.
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May 9, 2023
 Verified review
Change you courier. My parcel hasn't moved for seven days in a DPD depot in Denmark. I paid c.€17 to have it shipped instead it has been in storage. NOT GOOD ENOUGH
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Apr 16, 2023
 Verified review
I didn't received any confirmation email more than a week now. I also have no tracking.
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Jul 2, 2023
 Verified review
I have not had a confirmation email from the company and no idea where my order is
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May 10, 2023
 Verified review
I am still awaiting delivery. WEDNESDAY 10th MAY. 12.30PM???
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Jul 28, 2023
 Verified review

Damaged Goods - Package arrived just now

Package arrived just now, the timber is badly damaged
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Jun 12, 2023
 Verified review
I haven’t received my order yet
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