Certificate for rosebikes.com

No. X6549A872A231448587B6838B55647CBD
 

Approved on
02/07/2013
Valid until
01/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for rosebikes.com



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 103 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 715 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
package arrived quickly to the UK
4.33
Good

Products arrived in time and in perfect condition.
I made several other orders without having any issue.
Ordered products quality meet my expectation.
5.00
Excellent

...
5.00
Excellent

...
5.00
Excellent

Have not recieved since order was placed 22 days ago
1.00
Very Poor

rosebikes.com replies: 04/12/2017
Thank you for your feedback. Much to our regret, we can’t meet the originally agreed delivery date, as the manufacturer has postponed the delivery of the product. Please contact our service team and let us know, whether would like to wait for the gloves to arrive or whether you prefer to cancel your order. your ROSE-Bikes Team

Really excellent bicycle shop.
4.50
Excellent

Fast and complete delivery
5.00
Excellent

Very helpful
5.00
Excellent

DHL service fail delivered several times. Everything else ok
4.33
Good

First time for me to use rosebikes.com, I found the service to be excellent. Everything that I ordered arrived promptly, it has all been fitted and it works.
5.00
Excellent

The ordering proccess was very smooth from the begining to the end. There is always a small damage on the box but thx for the guys at Rose the package is every time put into in a bigger box.
5.00
Excellent

Fast and effective
5.00
Excellent

Great service. Bike was send within a week.
5.00
Excellent

Simply the best. Great customer services too
5.00
Excellent

Excellent service and price
5.00
Excellent

Everything was OK, quick delivery, reliability. Thanks
5.00
Excellent

Excellent
5.00
Excellent

This wast my first order and wont be the last. Hi quality service... Thanks to everybody working so PERFECT
5.00
Excellent

Excellent
5.00
Excellent

Delighted with purchase.
5.00
Excellent

Very good service
5.00
Excellent

Very impressed with your service. Whilst on vacation in France I urgently needed a replacement Bicycle rack to carry 4 bikes back to the U.K. With only 7 days to go, and with all French suppliers advising there was no stock in France, Rose Bikes not only sourced the required items (at the lowest price) but also ensured delivery to the South of France in impossible timescales. Delighted customer
5.00
Excellent

Excellent mtb shoes
4.67
Excellent

Excellent service, great prices and fast delivery. Thanks
5.00
Excellent

Delivered fast, but box was much larger then needed.
4.50
Excellent

Excellent
5.00
Excellent

My order arrived in time and everything was well-packed. So after all it was smooth order :)
4.67
Excellent

Good and effective service as always
5.00
Excellent

Excellent Very fast
5.00
Excellent

the postman let my bike in the hall - as it wasn't sent against signature - but fortunately everything was all good. Rose service is very responsive and effective. Quality is overall excellent.
4.67
Excellent

Easy exchange when I ordered the wrong size shoes. Many thanks for great service.
5.00
Excellent

Very fast delivery, bike in optimal conditions.
4.67
Excellent

great experience
5.00
Excellent

Small problem with lenght of address number ... missing number. It caused some small problem with delivery. Fixed promptly by Czech parcel service.
4.67
Excellent

Perfect
5.00
Excellent

fairly happy buyer.
4.00
Good

Excellent
5.00
Excellent

Everything was OK.

Thanks
4.33
Good

The best
5.00
Excellent

Everything perfect from Rose Bikes.
5.00
Excellent

rosebikes.com  customer reviews

rosebikes.com

rosebikes.com was certified by Trusted Shops on 02/07/2013.

Contact
Schersweide 4
46395 Bocholt
Germany
service@rosebikes.com
rosebikes.com

Owner
ROSE Bikes GmbH
Schersweide 4
46395 Bocholt
Germany
Trade register
Amtsgericht Coesfeld HRB 8315
Authorized representative
Erwin Rose, Stefanie Rose, Thorsten Heckrath-Rose
You can find reviews for other websites from this company here:
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with rosebikes.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.