Certificate for rigbyandpeller.co.uk

No. X65FA04EC0BD20FF4AD7A484C9FBEBBEA
 

Approved on
17/10/2014
Valid until
16/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for rigbyandpeller.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,048 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,261 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The fit wasn't what I was hoping for.
3.67
Good

Excellent service from the start and my bikini fitted great as well a very happy shopper.
5.00
Excellent

I love Rigby & Peller, well actually I love their underwear but shopping with R&P is just wonderful, the website is pretty easy to negotiate and sizes etc are clearly marked, I found what I was looking for easily and then treated myself to a couple of other pieces that caught my eye
5.00
Excellent

love my stuff
4.67
Excellent

Wonderful product fit perfect very special experience
5.00
Excellent

I have bought a bra from r and p Guildford branch previously and made a note of another for future purchase. Beautiful fit as expected and really fast delivery.
5.00
Excellent

Excellent service and quick delivery.
5.00
Excellent

Good service
5.00
Excellent

I did not like the things I had purchased - so I am sending them back
3.67
Good

Goods delivery promptly. Packaged nicely.
5.00
Excellent

Beautiful underwear, very prompt delivery and exquisitely packaged.
5.00
Excellent

While the goods were in good condition, the sizing was considerably out which is a shame.
3.67
Good

Yes very pleased would have been nice if my husband waiting for me was offered a drink like before
4.67
Excellent

Great efficient service
5.00
Excellent

Goods were beautifully packaged and true to size. I am very happy with my purchase. I will buy from Rigby and Peller again.
5.00
Excellent

Very good service
5.00
Excellent

All went well. So much so have ordered same style in a different colour for summer.
5.00
Excellent

All sorted very easily and recipient delighted with the gift
5.00
Excellent

Excellent service as per usual
5.00
Excellent

I found the website not that easy to navigate....I telephoned for help...

One call told me that all your staff were busy and that a member of staff would call back later...they did not call back...

I later called again and the member of staff was helpful....
4.33
Good

I have had to return both items as the fit wasn't good.
3.00
Fair

Excellent service
5.00
Excellent

delivery address was not correct thus making delivery slow
3.00
Fair

Your webb page is straight forward easy to follow
right though from choice to purchase.

Thank you
4.67
Excellent

Great product great service easy returns, prompt credit
5.00
Excellent

Excellent service from the help given to me over the phone when ordering to the swift delivery. Have purchased bras before when I have been in London and have been impressed with the fit, comfort and durability. Would recommend online ordering if like me you are unable to visit one of the shops personally.
5.00
Excellent

Everything was just perfect. I was kept informed along the way.
5.00
Excellent

Delivery could be improved by providing tracking. Product perfect and will definitely order another.
4.33
Good

Wonderful bras, can't get enough
5.00
Excellent

Beautiful lingerie, easy to use website, fast efficient delivery with well packed items. Always 100 with Rigby & Peller
5.00
Excellent

Goods received within a week of ordering. Tracked package too so a secure way to send the package.
5.00
Excellent

Beautifully made and fit so well. Thank you.
5.00
Excellent

Ordering was easy; the website is easy to follow. Delivery time was slow taking more than a week. I ordered two swimming costumes. The costumes are well made & fit the bust perfectly although they are difficult to get in as they are a bit small around the hips. I would suggest as well bust size body size should be taken into account. I'm a size 16 but your size is not asked when ordering.
4.33
Good

The delivery went smooth, I had no issue.
4.00
Good

Very good
5.00
Excellent

Quality of service and goods fine but not great facility to return items, should be free airmail return or a UPS collection service
2.33
Poor

As always beautiful perfectly fitting items.
4.67
Excellent

Perfect service and delivery
5.00
Excellent

Excellent experience all round. Recommend products and service every time Thank you.
5.00
Excellent

Good products
4.33
Good

rigbyandpeller.co.uk

rigbyandpeller.co.uk was certified by Trusted Shops on 17/10/2014.

Contact
Lageweg 4
9260 Wichelen
Belgium
isabelle.monbaliu@vandevelde.eu
rigbyandpeller.co.uk

Owner
Van de Velde NV
Lageweg 4
9260 Wichelen
Belgium
Trade register
Belgium 0448.746.744
Authorized representative
Herman Van de Velde, Isabelle Monbaliu
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with rigbyandpeller.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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