Dear Andreas, we apologise for the delay. Due to delayed production in Mexico and some extra delays in shipping (partly due to but not limited to covid) we had some delays with your order. We did inform you per email as per Feb2. The good news is that we will deliver on short notice. Best regards, Joris (Team Silla Acapulco)
Ik heb de rubber doppen teruggestuurd omdat ze niet pasten, maar nog steeds het bedrag niet terugontvangen.
Verified review|
8 months ago
Impossible to contact the firm for asking about the shipment. After a first email from DHL saying that they received the request for delivering, I had no news for around 2 weeks. Therefore I was trying to contact the firms, but that was not possible, they don't answer the phone. Suddenly, whiteout any further notice, I received the packet...The product is very nice.
Verified review|
Answer by sillaacapulco.com
8 months ago
Dear Roberta,
We are glad to hear you received the package and like the table!
Our apologies for not answering the phone. Please send us an email or Whatsapp next time since we usually answer these on very short notice. Thanks!
Best regards, Joris Team Silla Acapulco