masterfisch.euReviews:
43 reviews in the last 12 months261 total reviews
Excellent
TrustmarkValid
Top positive review
May 31, 2023
Verified review
Fast delivery, checking that you have appropriate aquariums for animals, good quality packing, fish arrived in time and healthy looking and good customer service :)
Read more
Top negative review
Apr 6, 2024
Verified review
Ordered Melania snails €20 each which is very expensive these are €6 usually I was expecting huge grown snails got tiny 1cm worth maybe €3 each one snail was mini like 7mm. I got scammed by these shop absolutely horrible customer service. AVOID
Read more
Reviews for masterfisch.eu
May 24, 2023
Verified review
Report review
Answer by masterfisch.eu
Jun 1, 2023
Thank you for your trust!
May 23, 2023
Verified review
Report review
Answer by masterfisch.eu
May 23, 2023
Thank you very much and see you soon on MasterFisch!
May 17, 2023
Verified review
Report review
Answer by masterfisch.eu
May 23, 2023
Thank you so much for your trust and loyalty!
Jun 12, 2023
Verified review
Some of the poor animals were dead before they had a chance. The anemone was dead before it arrived at my address. Most of the other survived, but that was a big disappointment,
Report review
Answer by masterfisch.eu
Jun 23, 2023
We are sorry and surprised to hear that some of the animals did not survive the transport, as we unfortunately did not hear from you after delivery. Please note that we offer a Guarantee that covers any loss on arrival, so it is important that you contact us directly so that our experts can help you and activate our Guarantee if necessary. Our customer service team will then contact you for more information, thank you for your understanding.