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vaporizers.ca
Reviews:

270 reviews in the last 12 months4,564 total reviews  

4.74
Excellent
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Top positive review

Oct 11, 2023
 Verified review
TL;DR - Great simple shop with good prices, support might be a bit slow. 5/5 recommend! I was not familiar with this site, and this was my first time ordering vape-related stuff online. Since the design UI looks simple/outdated a bit in some area, I was suspicious, after placing the order I also mailed support, it took them ~2.5 days to reply BUT... They did give me a refund following a small issue that I had in checkout - no questions asked, no bullshit. They were professional. The prices are good. I got the shipment way way faster then the listed amount of days. The pack came with other goodies inside which was a pleasant surprise. I do recommend the shop to increase a bit their online reputation, even a simple Instagram or some blog post with people from the shop - so it's easier for customers to understand this is legit, as it's hard for first-timers to trust shops as there are many scams out there. Thanks

Top negative review

Jul 7, 2023
 Verified review
My first and only purchase was two 510 universal batteries- the Honeystick twist battery and Dr Dabber. I use Milky Way catridges, 1 gram, and neither of these batteries works for the cartridges. The Honeystick battery came with a charger that didn't work and the battery only works occasionally so I can't rely on it. The Dr Dabber battery charges fine but does not work at all with the Milky Way cartridges. Very disappointing purchase. The Honeystick battery looks exactly like the ones Milky Way used to sell, I'm not sure why it doesn't work the same.
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Reviews for vaporizers.ca

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Feb 28, 2024
 Verified review
I needed a new battery, but the one I received did not fully charge. When I let the seller know, I was told that the battery was likely sitting on the shelf for a while. I was offered a mere $5 back. When I said that was inadequate, I was sent a very defensive & somewhat rude response. I didn’t bother to follow up after that.
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Dec 3, 2023
 Verified review
Easyvtransactioqn
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Nov 8, 2023
 Verified review
Nothing recieven yet
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Nov 6, 2023
 Verified review
I was sent the wrong vaporizer whip. The reply said that the company that made the whips was out of business. I suggest that you stop advertising you have a replacement whip. I'm out over $60 and can't use my vaporizer.
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Oct 17, 2023
 Verified review
Im new at this ,the instruction are terrible.Beside this everything was perfect..
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Oct 8, 2023
 Verified review
They have 1 worker they seem to rely on for CUSTOMER SERVICE QUESTIONS and he doesn't reply to messages inquiring about the products. I am a paid CUSTOMER of theirs, who is looking for another DEVICE/PRODUCT to purchase and the person they depend on can't even reply to me at all. It's unbelievable.
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Oct 6, 2023
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Sep 16, 2023
 Verified review

slow shipping

they changed my shipping to ground shipping with no tracking. it took 2 weeks to arrive!
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Sep 6, 2023
 Verified review
Not as said in vap takes way to long so I stopped using it
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Sep 5, 2023
 Verified review
I paid for faster shipping and didn’t get a response from them until after I canceled my order
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Aug 28, 2023
 Verified review
If an item is defective, stand behind it and at least pay to ship it back!
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Answer by vaporizers.ca
Sep 1, 2023
We shipped your order within 24hrs and replied to your inquiry the same day offering you to exchange the unit. Our policy clearly states the client is responsible to pay for shipping back to us.
Jul 7, 2023
 Verified review

Purchased two different batteries, both do not work

My first and only purchase was two 510 universal batteries- the Honeystick twist battery and Dr Dabber. I use Milky Way catridges, 1 gram, and neither of these batteries works for the cartridges. The Honeystick battery came with a charger that didn't work and the battery only works occasionally so I can't rely on it. The Dr Dabber battery charges fine but does not work at all with the Milky Way cartridges. Very disappointing purchase. The Honeystick battery looks exactly like the ones Milky Way used to sell, I'm not sure why it doesn't work the same.
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Jun 24, 2023
 Verified review

Warranty & shipping insurance are just money grabs.

Communication & backing up what your customers pay for. Shipping insurance & "warranty" are just lines to get money it seems. Had a broken heater in shipping & they did nothing for support!
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Answer by vaporizers.ca
Sep 1, 2023
We thank you for your patience with us. Took a little longer than we expected, but your refund was processed. Thank you!
Jun 9, 2023
 Verified review
It doesn’t work must be the wrong one need to exchange it please Thanks Dominic
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Answer by vaporizers.ca
Sep 1, 2023
Hi, you did purchase the incorrect charger, glad we were able to get you the correct one!
May 24, 2023
 Verified review
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Apr 30, 2023
 Verified review
Never received the product, sent a message through your website for further support, but nobody replied to me. Don't waste your money.
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Answer by vaporizers.ca
Sep 1, 2023
your order was delivered two days after you purchased. We didn't receive any communications from you regarding the non delivery of your product.