tinybuddy.eu- Logo - reviews

tinybuddy.eu
Reviews:

477 reviews in the last 12 months1,244 total reviews  

4.39
Good

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Top positive review

Jan 11, 2024
 Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.

Top negative review

Jun 22, 2023
 Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Reviews for tinybuddy.eu

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Mar 3, 2024
 Verified review

Where is my order please?

Well. I haven’t received my parcel yet. I have emailed you to find out where it is but had no response. So I. Any comment further. Please help. Where is it?
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Mar 5, 2024
 Verified review
Dramatisch lange verzendtijd Niet erg content mee.. Still no delivery
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8 days ago
 Verified review
Product not in stock and yet to be delivered
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Feb 5, 2024
 Verified review
I did not get my order and I did not get my money back!
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 We are of course sorry that there was a problem with your order. If problems still persist, please contact our customer service via email. Have a nice day, Tinybuddy Customer Service 🌸
Jan 8, 2024
 Verified review

No news so far, object not received, no answer to my request

I already know well the product I have ordered, so its quality is not the question. But I should have received it many days ago, I did not received anything, and I have no answer to the request I sent in order to know what was the situation. Thus, I am not satisfied with the service. And it is all the more a problem that I leave this place in two days so that I will not be able to use the object for my dog while I needed it.
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Dec 29, 2023
 Verified review
Première commande n'était pas spécifié qu'il y avait pas le hub... Deuxième commande pour le hub Le suivi de colis est très obsolète je ne sais pas où est mon colis toujours pas arrivé ni quand celui-ci j'espère arrivera. Depuis le 22 décembre il serait toujours en Suède suivant les faibles informations en ma possession
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Dec 30, 2023
 Verified review
Bonjour Il faut accélérer la prise en charge de la commande et l'expédition. Les frais de livraison sont très chers et 5 jours après ma commande elle n'était pas expédiée.
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Jan 19, 2024
 Verified review

Katastrophaler Kundenservice

Katastrophalenr Kundenservice. Ware ist beschädigt und kann nicht genutzt werden. Bis dato, nach fast 2 Wochen, gibt es noch immer keine Lösung.
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review. 😊 We are of course sorry to hear about your experience with us. We constantly work to be able to provide fast and good service. I see that your matter has been solved, if you have any further questions or concerns, please feel free to contact us by email. Have a nice day, Tinybuddy Customer Service 🌸
Jan 13, 2024
 Verified review
Mij ordernummer 832228 ordernummer is at 8 januari 2024. I did not recente anything at all. Could you tell me when mij order will be dilivered.
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Jan 17, 2024
 Verified review

Express Shipping - Still not arrived

I ordered express last week and the package still hasn’t arrived. I’m not sure why it’s called express and it’s been a week already.
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 We offer express handling at our warehouse, which means that orders are prioritized here. Unfortunately, we cannot influence the shipping company's delivery time.Of course we are sorry that your delivery was delayed. Wish you a nice day, Tiinybuddy Costomer service 🌸
Jan 7, 2024
 Verified review
It seems that my parcel was sent with an incomplete address and so was returned to sender by the Belgian post!! Still waiting…
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Jan 26, 2024
 Verified review
Katastrophe, sehr schlechter Support! Artikel war beschädigt, bis heute keine Ersatzlieferung oder Rückzahlung
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Have a nice day, Tinybuddy Customer Service 🌸
Jan 26, 2024
 Verified review
I am still waiting for my order!
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Sorry your delivery was delayed, I see it has now arrived! Have a nice day, Tinybuddy Customer Service 🌸
Jan 20, 2024
 Verified review
commande non reçu ...
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 I see that your order has now been delivered. Have a nice day, Tinybuddy Customer Service 🌸
Dec 31, 2023
 Verified review
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Dec 20, 2023
 Verified review

It was ok

I haven't received an order confirmation first. After contacting the costumer service they resolved it. Costumer service was fast and friendly. But it took them 7 days send the order away + shipping time.
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Dec 20, 2023
 Verified review
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Dec 17, 2023
 Verified review

Avoid! Waste of time

Avoid! Ordered 15th Nov, nothing shipped out,messaged, turns out one item not in stock.. Will be 23rd, waited, delayed again til 28th asked to send separate they said no. Asked to cancel the delayed item, they said klarna sorts the refunds and I have to ask them. Waited weeks for the sent items, tracking with postnord not working, nothing arrived told to wait til 12th Dec and they will help. 12th Dec I asked to resend but with dhl, they refused and said refund only an will take further 5 days. Waste of time! Avoid this awful company
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Dec 7, 2023
 Verified review
I ordered on 23-Nov and the website said the product was in stock. Email from company at the end of November saying product was out of stock and they were waiting on delivery. Order only dispatched 07-Dec so a 2 week wait from ordering to shipping. I have since ran out of cat food and had to buy a stick locally at large expense. I would be hesitant to order again.
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Dec 17, 2023
 Verified review

Problems with delivery

The order was shipped as promised - on December 11th. The delivery was supposed to take up to 5 business days. On December 17, according to tracking, the parcel is still in the mail terminal in Sweden. It's unlikely that the package will arrive before Christmas, when I'm going on vacation. That means I won't be able to get it. Very sorry
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